Sep 2021 – Nov 2022 · 1 yr 2 mos · Mumbai, Maharashtra, India

• Responsible for Business Development and strategic partnerships with payment companies, Fintechs, PSPs E-commerce players and digital content platforms across South & Southeast Asian markets for Codashop.
• Managing and optimizing Coda’s Payment partnerships; including growing total payment volume in South & Southeast Asia.
• Responsible for securing strategic and long-term partnerships with gaming and digital content publishers for top-ups and recharge market in India.

May 2018 – Aug 2021 · 3 yrs 3 mos · Mumbai, Maharashtra, India

• Responsible for revenue generation and development of new relationships with financial institutions (Correspondent Banks & Payment Companies) in Americas and UK along with maintenance and growth of the existing relationships revolving primarily around trade products and cross border payments.
• Facilitating companies looking to expand footprint in Indian corridor for cross-border (inbound & outbound) and domestic payments. Facilitate cross border trade requirements of the bank’s clients through products such as letter of credit, inward and outward bank guarantee issuances, SBLC backed financing and refinancing of FCY trade loans along with cross sell of other banking products.
• Experience in cash management products and process flow for exchange house remittances, opening nostro & vostro accounts, review of SLA and ISDA agreements from the business perspective and preparation of Credit Approval Memorandums for sovereigns, banks and exchange houses across the geographies for setting trade and treasury limits.

Apr 2017 – May 2017 · 1 mo · Kolkata Area, India

• Corporate Marketing-
• ~Assisted the Vice President with branding, advertising and marketing; Managed Corporate Marketing functions
• ~Brainstormed with the existing team targeted to achieve 33% increase in Non-Tariff Revenue to the tune of INR 4 cr
• ~Identified 6 new Non-Tariff Revenue sources; Initiated Rating Based segmented advertising for 3.1mn customers
• Strategy & Research-
• ~Implemented strategy to Monetize CESC Website & Mobile App; projected growth at 30% & 21% respectively
• ~Initiated a series of Integrated Marketing campaigns including print, email, outdoor, digital and social media analysis
• ~Performed ongoing market research & demographic profiling of 3.1mn customers to identify & capitalize on unmet market needs; Assessed alternate Monetization models to target existing customers & develop new revenue streams
• ~Devised Affiliate marketing, SEO Optimization, Social Media marketing, Mobile marketing & Email marketing strategies

Jun 2015 – May 2016 · 11 mos · Hyderabad Area, India

• Key Responsibilities-
• Handled the Operations as well as the Assets department. I managed the loan servicing department by assigning goals, creating short-term strategies to achieve targets, and reviewing performance records of employees to ensure objectives are being accomplished.
• Operations-
• ~Conducted 10+ camps to educate rural people about banking; Reduced customer queries & complaints by 35%
• ~Supervised a 5 member sales team; Analysed different customer segments & performed 100% due diligence of all accounts
• ~Oriented 1200+ participants in 10+ workshops pertaining to government schemes; increases new accounts by 10%
• Loans & Advances-
• ~Sourced loans of INR 50 lakhs+ for the branch; Played an integral role in Audit leading to a Very Good branch Rating
• ~Ensured 15% NPA recovery of the branch to the tune of INR 20 lakhs+ by deliberating with the defaulters personally
• ~Handled loans of INR 25lakhs+ for the MSME sector; gained knowledge about Corporate Banking, Trade Finance
• Achievements-
• ~Sourced 15% of the branch's CASA deposits of over INR 30 lakhs & 14% Fixed Deposits of over INR 10 lakhs
• ~Achieved 100% targets of generating retail & HNI customers; Achieved a Very Good rating in Performance Appraisal
• ~Increased new personal accounts by 15%; Achieved 100% compliance in Anti Money laundering/KYC requirements
• ~Achieved 100% cross selling targets of Third party & Personal banking products such as Insurance, Mutual Funds

Jun 2014 – Apr 2015 · 10 mos

• Assembled detailed daily lesson plans, and monitored progress of students, and adjusted lesson plans based on student abilities; Ensured that students were welcomed into a positive environment conducive to learning.

Dec 2013 – May 2014 · 5 mos · Kolkata Area, India