sameer khan

Customer Success Manager

Dehradun, Uttarakhand, India10 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Strong customer service skills with problem-solving expertise.
Experience in providing product information and resolving issues.
Proficient in multi-tasking and documentation.

Stackforce AI infers this person is a Customer Service Specialist with a focus on problem resolution in a B2C environment.

Contact

Skills

Core Skills

Customer ServiceProblem Solving

Other Skills

AdvertisingAnalyzing InformationBusiness DevelopmentBusiness StrategyCRMDocumentation SkillsLeadershipListeningManagementMarket ResearchMarketingMicrosoft ExcelMicrosoft OfficeMicrosoft WordMulti-tasking

About

Serves customers by providing product and service information; resolving product and service problems. Skills: Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking

Experience

10 yrs 8 mos

Total Experience

10 yrs 8 mos

Average Tenure

10 yrs 8 mos

Current Experience

Amway india enterprises

2 roles

Customer Service Representative

Promoted

Nov 2016 – Present · 9 yrs 5 mos

Serves customers by providing product and service information; resolving product and service problems.

Customer ServiceProduct KnowledgeQuality FocusProblem SolvingDocumentation SkillsListening+4

ITZ EXECUTIVE

Jul 2015 – Oct 2016 · 1 yr 3 mos

providing information regarding FSSAI (FOOD SAFETY STANDARD AUTHORITY OF INDIA) and collecting documents and doing registration for the distributors of Amway Dehradun.