Oct 2017 – Dec 2020 · 3 yrs 2 mos · Gurugram, Haryana, India

• Account analysis for operation
• KLE & QLE (Key Life Event / Qualifying Life Event) analysis & reporting
• working with Vendor Manager Team to process monthly discrepancy report for benefits reconciliation
• Handling Client mails regarding many issues such as -Escalation, Incorrect update
• Handling employee's issue related with their Health and Welfare Plan.

Mar 2017 – May 2017 · 2 mos · Noida, Uttar Pradesh, India

• Worked on Microsoft pilot peojects
• Digital Marketing
• Making Bing more productive as google
• Worked for French market only

May 2016 – Dec 2016 · 7 mos · Noida india

• Market Research & Lead Generation
• Dealing with Europeans Clients
• Handling Multi Projects (Pharma, Banking & Logistic)
• Direct Approach with the concern person of the companies
• Export-Import Procedures and Documentation
• Knowledge of LC
• Export Marketing
• Knowledge of INCOTERMS 2000 or Export Price Quotations
• Knowledge of Export -Import Documentation
• Procedures of Excise Clearance & Quality Inspection

Jun 2013 – May 2016 · 2 yrs 11 mos · Uttar Pradesh, India

• Problem solving and making recommendations for improvements
• Responsible for completion of straight forward,stand alone tasks within detailed instructions and predefined procedures
• Duties also included inventory management
• Dealing with customers on daily basis over the phone and e-mail for timely delivery of products.