May 2021 – Present · 4 yrs 10 mos · Israel

• Notch takes a holistic approach when looking at CX - we'll implement the best know-how in your already existing CS organization and work for you while we automate your most complex and time-consuming CX flows. Your customers are going to get the best service they've ever seen.
• We've created a one of a kind CS platform to train our AI-agents, by creating an exact replica of your best perfoming agents. With Notch, you'll be able to:
• 1. Implement new pre-sales and communication channels (personal SA through SMS, support through webchat and social media).
• 2. Provide 24/7 service. No more customers waiting for messages between Friday night and Monday morning.
• 3. We'll take away your growth pain - we're sure you have a talented CS team. But they're human . What happens when you want to ramp up marketing spend? Will you hire 5 more agents? Or try us out for free?