Siddhartha Sehgal

Software Engineer

India9 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Java-based services and cloud-native architectures.
Proven track record of reducing response times and improving service efficiency.
Strong leadership in mentoring and driving engineering excellence.

Stackforce AI infers this person is a Backend-focused Software Engineer with expertise in SaaS and Big Data solutions.

Contact

Skills

Core Skills

JavaSystem ArchitectureGraph DatabasesBig Data

Other Skills

AerospikeAlgorithmsApache KafkaApplication DevelopmentAzure Data FactoryC#CI/CDCRMData CleansingData ModelingData ScienceData StructuresDatabasesDistributed CachingDistributed Systems

About

Lead Software Engineer – Backend & Architecture Hands‑on senior IC (9 years) specializing in Java‑based services, event‑driven systems, and cloud‑native architectures. Owning the full solution lifecycle: requirement shaping -> HLD/LLD & ADRs -> coding -> CI/CD -> SRE hand‑off. Operating production estates handling 8 K TPS, P99 < 250 ms and 99.99 % availability. Leading and mentoring 4 engineers; driving design reviews, hiring loops, and engineering OKRs.

Experience

Makemytrip

2 roles

Lead Software Engineer

Promoted

Jan 2024 – Present · 2 yrs 2 mos

Ticket Reminder v2 – Split monolith module to separate service; AHT decreased 35 % across 1.2 M monthly tickets (P99 < 250 ms)
Customer Escalation Score – Real-time scoring (5 GB/day); API < 30 ms; public escalations went down by 90 %
Leading 4 engineers; run bi-weekly design reviews & champion OKRs for code quality
Actively integrating AI-assisted coding tools (Cursor, Copilot, ChatGPT) into daily workflows for increased productivity

Spring BootDistributed SystemsJavaApache KafkaCI/CDSRE+1

Senior Software Engineer 2

Mar 2021 – Dec 2023 · 2 yrs 9 mos

· I work in MyDesk team, company's internal customer service platform that has a suite of different components from voice support, to ticket management (CRM), etc. I am working in revamping the CRM platform to make it more robust, easy to develop on for MakeMyTrip developers, and enable building new features on top of the current platform.
· Before that I worked in the Post sales team that takes care of all processes that happen after a ticket is booked, including reschedule, cancellation, etc.
· Before that worked in the Hotels team that takes care of high availability of all hotels data, as well as takes care of SEO and offers landing pages, etc.

JavaCRMSystem Architecture

6sense

Software Engineer 2

Dec 2020 – Feb 2021 · 2 mos · India

Work in Davinci team.
Davinci is a tool that enables our Data Science team to easily build and deploy models (called training instances) for customers. It provides a web UI to enable creating instances and automates their training and scoring.

Data ScienceWeb UI

Tredence inc.

2 roles

Senior Software Engineer

Promoted

Jan 2020 – Dec 2020 · 11 mos · Bengaluru Area, India

Graph database consultant
· Created graph data model to handle events and visit logs data coming from multiple sources (clickstream, CRMs, feedback/surveys).
· Created system to gather metrics about data nodes, based on their interactions, to assign scores and derive business insights.
· Implemented node similarity identification process, used for recommendations to contacts about new companies entering the market, or existing companies/products.
· Led team of 4 to setup the data ingestion and extraction processes.

Graph DatabasesData Modeling

Software Engineer

May 2019 – Jan 2020 · 8 mos · Bengaluru Area, India

Big data developer – SANCUS
· Built ETL pipelines to ingest data from multiple sources (raw, databases, CRMs).
· Built data cleansing and standardizing layer to improve deduplication process, in the process, saved the client ~300K USD in procurement cost by automating invoice audit.
· Contact deduplication led to 5% increase in click-through rate of marketing campaign emails due to the ability to target the correct contact.
· Built monitoring tool to monitor Azure Data factories, Airflow pipelines, and generic Python scripts and notebooks from a single web app.
· Implemented email validation system with support for batch processing through multi-threading.

ETLData CleansingAzure Data FactoryBig Data

Robert bosch engineering and business solutions private limited

Software Engineer

Oct 2018 – Apr 2019 · 6 mos · Bengaluru Area, India

· Worked in Microsoft, as a vendor, on its CRM system.
· Built client specific features using C# and JavaScript.

C#JavaScript

Infosys

Senior System Engineer

Jul 2016 – Oct 2018 · 2 yrs 3 mos · Hyderabad Area, India

· Worked on development of a CRM system to setup and configure the instance for healthcare organization.
· Created KPI dashboards using JavaScript, HTML/CSS and REST APIS to give an at-a-glance view regarding distribution of types of claims made and most medicines sold.
· Worked on web scraping for master data collection (location and pharmaceutical data).

JavaScriptHTML/CSSREST APIs