Parwindar Kaur

Operations Associate

Bengaluru, Karnataka, India5 yrs 6 mos experience

Most Likely To Switch

Key Highlights

5 years of experience in financial operations.
Expert in process optimization and automation.
Proven track record in enhancing client satisfaction.

Stackforce AI infers this person is a Fintech Operations Specialist with expertise in financial services and client management.

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Skills

Other Skills

Account ManagementAnalytical SkillsAnti-Money LaunderingBankingBusiness OperationsBusiness Relationship ManagementBusiness-to-Business (B2B)Client RelationsClient ServicesClient managementCommunicationCross-border TransactionsCustomer Relationship Management (CRM)Customer ServiceData Analysis

About

Detail-oriented Operations and Finance Specialist with 5 years of experience in financial operations, reconciliation, and cross-border payments (SWIFT/SEPA). Currently leading client management efforts—handling payment investigations, collaborating across teams, and ensuring smooth end-to-end service delivery. Skilled in process optimization, reporting, and automation, with hands-on expertise in triage, root cause analysis, and SOP development. Known for improving operational efficiency and enhancing client satisfaction in fast-paced environments.

Experience

Terrapay

Senior Associate - Business operations

Mar 2024 – Present · 2 yrs · Bengaluru, Karnataka, India · On-site

Esync technologies

Operations Lead

Mar 2021 – Feb 2024 · 2 yrs 11 mos

Hdfc bank

Personal Banker- Operations

Sep 2020 – Mar 2021 · 6 mos · Kolkata, West Bengal, India · On-site

Custodian of deliverables at branch
Ensuring compliance of KYC
Adhere to our Anti-Money Laundering policies, KYC Checks and procedures when reviewing all investor transactions.