Ankit shukla

Operations Associate

Noida, Uttar Pradesh, India8 yrs 1 mo experience

Key Highlights

  • 7 years of diverse IT experience.
  • Expertise in Network Engineering and IT Operations.
  • Proficient in Remote Administration and Technical Support.
Stackforce AI infers this person is a skilled IT professional specializing in Network Engineering and Technical Support.

Contact

Skills

Core Skills

System AdministrationNetwork EngineeringIt OperationsIt Service ManagementTechnical SupportIncident ManagementVoice Over Ip (voip)

Other Skills

Active DirectoryAntivirusAvaya IP TelephonyAvaya ProductsAvaya Site Administration (ASA)Avaya ipBMC Remedy Ticketing SystemDNS ManagementDomain Name System (DNS)Dynamic Host Configuration Protocol (DHCP)HardwareHelp Desk SupportInformation TechnologyInfrastructureInternet Protocol Suite (TCP/IP)

About

Professional Experience- I have total 7 years of experience in Information Technology and till now I have worked in various functions and tools like. Provided remote support in multiple projects, managed telecom data centre, created shared mailbox and DL as per requirement. I know how to handle client and work pressure well

Experience

Diverse lynx

System Administrator

Jun 2024Feb 2025 · 8 mos · Noida, Uttar Pradesh, India · On-site

Windows Desktop AdministrationRemote AdministrationSystem Administration

Hcltech

Senior Analyst

Jan 2022Feb 2023 · 1 yr 1 mo · Noida, Uttar Pradesh, India · On-site

Network EngineeringMicrosoft ProductsInternet Protocol Suite (TCP/IP)Voice over IP (VoIP)IT OperationsInformation Technology+1

Exl

Desktop support L2

Jun 2019Jan 2022 · 2 yrs 7 mos · Noida, Uttar Pradesh, India

  • currently working was desktop support L2 Engineer
HardwareDynamic Host Configuration Protocol (DHCP)Active DirectoryNetwork EngineeringMicrosoft ProductsBMC Remedy Ticketing System+27

Ibm

Desktop Support Executive

Sep 2018Feb 2019 · 5 mos · Gurugram, Haryana, India · On-site

HardwareDynamic Host Configuration Protocol (DHCP)Active DirectoryNetwork EngineeringBMC Remedy Ticketing SystemRemote User Support+14

Kpmg india

Desktop Support

Feb 2017Nov 2017 · 9 mos · Gurugram, Haryana, India · On-site

Network EngineeringInternet Protocol Suite (TCP/IP)Incident ManagementVoice over IP (VoIP)Software InstallationWindows+4

Genpact

Telecom engineer

Jun 2014Jan 2017 · 2 yrs 7 mos · Noida, Uttar Pradesh, India · On-site

Network EngineeringInternet Protocol Suite (TCP/IP)Voice over IP (VoIP)Media GatewaysAvaya ipAvaya Products+5

Education

Punjab Technical University

BCA — Computer Science

May 2010Dec 2013

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