Jitender Kumar

Associate Consultant

Karnal, Haryana, India9 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proficient in IT Service Desk and Customer Service.
  • Excellent communication and customer handling skills.
  • Experienced in technical support across multiple companies.
Stackforce AI infers this person is a Technical Support Specialist with a focus on IT Service Management.

Contact

LinkedIn

Skills

Core Skills

Technical SupportCustomer ServiceIt Service Desk

Other Skills

CommunicationConsultingCustomer EngagementCustomer ExperienceCustomer SatisfactionITILMicrosoft ExcelMicrosoft OfficeNetworkingSalesTeam ManagementTicketing SystemsTroubleshooting

About

Proficient in IT Service Desk and Customer Service. Excellent Communication skills and customer handling skills.

Experience

Adobe

2 roles

Senior Technical Support Consultant

Promoted

Feb 2023 – Present · 3 yrs 1 mo · Noida, Uttar Pradesh, India

  • SME
Technical SupportCustomer ServiceCommunication

Technical Support Consultant

Oct 2021 – Jan 2023 · 1 yr 3 mos · Noida, Uttar Pradesh, India

Din engineering services

Technical Support Consultant

Nov 2019 – Oct 2021 · 1 yr 11 mos · Noida, Uttar Pradesh, India

Hcl technologies

Senior Analyst

Aug 2018 – Oct 2019 · 1 yr 2 mos · Noida Area, India

  • Senior Analyst in L1 IT Service Desk.
IT Service DeskCustomer Service

Tech mahindra

Associate Technical Support

Dec 2016 – Aug 2018 · 1 yr 8 mos · Noida Area, India

  • Technical support for Networking devices.
Technical SupportNetworking

Education

Dyal Singh College

Bachelor of Science - BS — B.Sc. (PCM)

Jan 2013 – Jan 2016

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