Sneha ktihar

Customer Success Manager

Noida, Uttar Pradesh, India9 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven expertise in customer support roles.
  • Strong background in managing customer relations.
  • Experienced in support management and service excellence.
Stackforce AI infers this person is a Customer Care Professional with a focus on B2C service excellence.

Contact

Skills

Core Skills

Customer SupportCustomer ServiceSupport Management

Other Skills

Customer Service RepresentativesCustomer RelationsBankingTechnical SupportSenior AdministrationMicrosoft ExcelCustomer Service ManagementClient ServicesSales

Experience

9 yrs 3 mos
Total Experience
3 yrs 1 mo
Average Tenure
5 yrs 3 mos
Current Experience

Volkswagen doğuş finansman a.ş. (vdf)

Customer Care Professional

Jan 2021Present · 5 yrs 3 mos

Customer SupportCustomer Service RepresentativesCustomer Service

The d. e. shaw group

Senior Customer Care Executive

Jan 2019Jan 2021 · 2 yrs

Customer ServiceSupport Management

Aspire

Customer Care Executive

Jan 2017Jan 2019 · 2 yrs

Customer SupportCustomer Service RepresentativesCustomer Service

Education

Amity University

Bachelor of Business Administration - BBA

Central Board of Secondary Education

senior Secondary

Noida International University

Bachelor of Commerce - BCom

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