Eklakh .

Product Manager

Bengaluru, Karnataka, India11 yrs 10 mos experience

Key Highlights

11+ years of user-centric product design experience.
Expert in leading UX initiatives for complex healthcare products.
Strong background in fintech and e-commerce design.

Stackforce AI infers this person is a seasoned UX designer with expertise in Healthcare, Fintech, and E-commerce.

Contact

Skills

Core Skills

User Experience DesignProduct Design

Other Skills

BrochuresClient OnboardingCollaborationDashboard DevelopmentData-Driven Decision MakingDesign SystemsGamificationGraphic DesignGraphicsIllustratorInDesignInformation ArchitectureInteraction DesignLeadershipMarket Research

About

I’m a Design Leader with 11+ years of experience delivering user-centric products across ecommerce (B2C), enterprise B2B, SaaS, healthcare, and fintech workflows. My work spans end-to-end product design—from research to polished interfaces—shaped through close collaboration with global engineering and product teams.Currently at Omnicell India, I lead UX initiatives for complex healthcare automation products. I also travel onsite to the USA for customer interactions, workflow studies, and clinical research, bringing real-world insights directly into the design process.Domain Strengths: • Fintech & Payments: Designed SaaS-based payment workflows (billing, subscriptions, transaction flows), improving clarity, trust, and compliance—experience that translates strongly to fintech products. • Ecommerce (B2C): Scaled user journeys for high-volume consumer platforms. • B2B & SaaS: Built enterprise-grade workflows, dashboards, and design systems for complex products.What I Focus On: • User Research: Usability testing, interviews, workflow shadowing, and data-driven design decisions. • Design Systems: Establishing scalable systems to ensure consistency and reduce technical debt. • Team Leadership: Mentoring designers, improving processes, and building a collaborative, outcome-focused design culture.Along with strong product design expertise, I also work hands-on with HTML, CSS, and JavaScript, enabling me to create high-fidelity prototypes, improve design–engineering collaboration, and ensure pixel-perfect implementation.

Experience

Omnicell

Lead Product Designer

Apr 2024 – Present · 2 yrs · India · Hybrid

Designing and delivering end-to-end experiences across cloud, mobile, and kiosk/touch products that support medication management and clinical workflows in hospitals and pharmacies.
Designed unified workflows across cloud, mobile, and kiosk/touch platforms, ensuring consistency and ease of use across all product surfaces.
Solved complex healthcare challenges for B2B (SaaS) users by simplifying high-stakes workflows for nurses, pharmacists, technicians, and patients.
Conducted hands-on user research and on-site studies in the USA, observing clinical staff and gathering insights that directly shaped product decisions.
Partnered closely with product, engineering, and clinical teams to drive alignment, validate solutions, and deliver user-centric product improvements.
Improved experience quality through design system adoption, building scalable patterns that reduced inconsistencies and improved development speed.
Led critical UX efforts across cloud dashboards, mobile apps, and hardware touch interfaces, balancing technical constraints with usability standards.
Mentored designers, facilitated critiques, and improved handoff processes, strengthening cross-functional collaboration and design quality.
Leveraged Figma Make to create high-fidelity prototypes that improved the accuracy and efficiency of user testing.

User ResearchDesign SystemsUX DesignPrototypingUsability TestingUser Experience Design+1

Gameskraft

Lead Product Designer

Aug 2022 – Jan 2024 · 1 yr 5 mos · Bengaluru, Karnataka, India

. Revamped core flow experience: Home, Wallet, KYC, Add cash and Gameplay experience. 200 + screens.
. Wallet withdrawal redesign.
. Reward program - gamification.
. Designed and maintained a design system.
. Lead the end-to-end UX design process, from conceptualization to final implementation.
. Conducted user research, including user interviews and usability testing, to gain insights into user behaviours, and make data-informed decisions.
.Provide design guidance and feedback to team members, ensuring the quality and alignment of design deliverables.
. Collaborate with development teams to ensure the successful implementation of design solutions.
. Present design concepts and strategies to internal teams and stakeholders, incorporating feedback and iterating as needed.

User ResearchDesign SystemsUX DesignGamificationCollaborationUser Experience Design+1

Rd&x network

2 roles

Lead Product Designer

Apr 2022 – Aug 2022 · 4 mos

I worked on the following projects:
. Ad-tech Dashboard: Led the development of an ad-side dashboard platform enabling clients to publish Ads across various Omani channels. This platform allows them to track real-time metrics for each ad, empowering data-driven decision-making.
. ReBid Buy - Aggregator Dashboard: Directed the creation of a dashboard designed to streamline client onboarding processes. This dashboard facilitates the seamless connection of external Ad accounts, such as Google ads and Facebook ads, to integrate their external ads into our platform. Additionally, I implemented a Knowledge Center and Product Guide Tour to enhance clients' understanding of our product.

Dashboard DevelopmentClient OnboardingData-Driven Decision MakingUser Experience DesignProduct Design

Senior Product Designer

Apr 2021 – Apr 2022 · 1 yr

. Worked on design system to maintain consistency across various products.
. Created the subscription dashboard, allowing clients to seamlessly navigate their subscription purchase journey and manage all subscriptions in one centralized console. This includes the ability to upgrade, downgrade, or cancel plans, as well as facilitate team sharing.
. Implemented a wallet feature for loading money tracking payments history and enabling users to download invoices.
. Worked on 2FA flow to ensure data protection.
. Worked in collaboration with the Marketing team to develop and enhance RD&X branding, which involved creating a Design Language System (DLS) and templates for social media and marketing campaigns.

Design SystemsSubscription ManagementCollaborationUser Experience DesignProduct Design

Flipkart

2 roles

Designer II

Promoted

Aug 2018 – Apr 2021 · 2 yrs 8 mos

. Took the lead in designing the Grocery launch, overseeing all aspects of user journeys, Home page Information Architecture (IA), product discovery, and the Basket Experience leading up to order placement. Ensured consistency and an intuitive user experience by establishing a clear visual direction.
. Collaborated closely with the research team to identify product gaps and plan user research activities.
. Introduced Grocery Home Page V2, which led to a notable monthly increase of 50 unique users and a city-wise daily order growth ranging from 500 to 800 per day.
. Worked on the Supermart Saving Pass program aimed at enhancing recurring user engagement. This initiative resulted in a 10% increase in unique users and encouraged strong adoption of repeat purchasing behaviour, with an average of 60% of users actively re-ordering.

Information ArchitectureUser ResearchCollaborationUser Experience DesignProduct Design