Oct 2022 – Jan 2023 · 3 mos

Aug 2020 – Sep 2022 · 2 yrs 1 mo

• # Worked as PM for Yatra’s Flagship business - B2C Online flights product.
• # NDC Implementation of Singapore and American Airlines
• # Responsible for increasing product conversion, reducing customer fallouts, increasing revenue and reducing costs and call volumes
• # Handling Yatra’s Meta clients i.e. Google Flights, HDFC Smartbuy, Sky-scanner, Wego etc
• # Implemented Dynamic discounting on various platformswhichincreasedflightsconversionand profit by 40 and 54 % respectively.
• # Launched Fare Family feature on Yatra SRP (to enable upsell) which significantly increased the booking count.
• # Lead end-to-end development of Web Checkin feature with cross sell functionalities.
• # Communicating to all stakeholders the product roadmaps, priorities and key learnings
• # Manage dependencies across teams.
• # Hands-on on Agile approach.

Jun 2018 – Jul 2022 · 4 yrs 1 mo

• # Integrated Yatra's first Lufthansa group NDC Supplier.
• # Reduced API response time by 3X to provide better customer experience.
• # Business rules integration from scratch for Yatra’s Corporate Platform (India's largest Corporate Travel Platform).
• # Excelled in various projects with Product and Business team to increase Yatra’s overall profit.
• # Lead the project for designing and automating B2B offline ticketing process.

May 2015 – Jun 2018 · 3 yrs 1 mo

• # Integration of various Airline Web service.
• # Worked on all the major Airline Systems i.e.Navitaire, Galileo, Amadeus, NDC etc.
• # Integrated the Industry Exclusive GDS Branded Fares feature.
• # Responsible to ensure 24*7 Flights result availability on all Yatra Platforms i.e., Desktop, APP, B2B, Corporate, Metas etc.