Jan 2023 – Feb 2025 · 2 yrs 1 mo

• Full life cycle recruiter hiring niche technical roles at the world's largest utility company, a leader in renewable energy, including wind, solar, hydrogen, and battery optimization.
• Collaborated closely with hiring managers to align on hiring objectives, job specifications, and candidate qualifications.
• Proficient in recruiting highly skilled technical professionals with a background in renewable energy for diverse software engineering and product management positions including but not limited to software development engineers, data scientist, analysts, Quantitative Engineers, Optimization Engineers, IT architecture.
• Managed end-to-end recruitment efforts across all levels of positions, both technical and non-technical, from associate to executive roles.
• Exceptional skills in negotiating and closing challenging deals.

Apr 2022 – Jan 2023 · 9 mos · United States

• Hired for a wide variety of engineering, manager, security and other niche technical roles.
• Strategically sourced using a variety of tools such as LinkedIn, Seekout, Hiretual to find top talent.
• Used ATS to track data and manage candidate progression.
• Partnered with hiring managers to understand hiring goals, requirements and job qualifications.
• Implemented and organized projects for the success of our recruiting efforts.

Mar 2020 – Apr 2022 · 2 yrs 1 mo · Seattle, Washington, United States

• High volume technical sourcer reaching out to potentially qualified candidates for various engineering roles
• Roles vary from Front End Engineer, Software Developer, Software Developer in Test, Quality Assurance.
• Utilize resources such as LinkedIn, Indeed, Hired, Seekout to market available jobs.
• Provide quality engagement with candidates throughout their recruitment process.
• Worked closely with hiring managers to assist with their hiring needs.
• Lead client meetings and shared data for quick and efficient hiring.
• Trained hiring managers and their teams on talent hunt processes to better partner with recruiting teams.

Oct 2018 – Dec 2019 · 1 yr 2 mos · United States

• Conduct around eight phone screen interviews daily for software engineer, program management and finance roles for university candidates.
• Collaborate with hiring managers across multiple business groups to coach and evaluate the success and career development of over 50+ Microsoft Interns throughout their 12-week summer internship.
• Designed strategic recruiting and closing strategies for elite candidates in a competitive talent market.
• Articulate and negotiate all aspects of the job offer with candidates including salary, bonuses, stock options, benefits, and relocation.
• Research industry knowledge to be up to speed on latest technology and competitive intelligence.
• Consult with school recruiters, interviewers and hiring managers to establish solid working relationships, while building a competitive knowledge base of desired universities.

Jul 2018 – Oct 2018 · 3 mos · United States

• Schedule university candidate interviews and phone screens working directly with candidates and hiring managers for our technical roles.
• Arrange travel for visiting candidates
• Assist in planning, organizing and preparing non-recruiter attendees for on-campus university events such as career fairs, Microsoft presentations, conferences, and on campus interviews.
• Build and leverage relationships with internal/external contacts.
• Complete administrative tasks such as use of internal tracking tools.
• Project involvement with possible scope outside of immediate team.
• Manage a high-volume mail inbox.
• Interact via e-mail/phone with approximately 450-500 candidates as well as recruiters and hiring managers.
• Answer candidate/hiring manager/recruiter questions and problem solve.

Jan 2018 – Jul 2018 · 6 mos · Greater Seattle Area

• Multitask a high volume of telephone and email client inquiries and requests, fulfilling client’s needs while striving for complete satisfaction.
• Liaise between the client and internal teams such as sales, marketing and multimedia.
• Ability to navigate difficult conversations with a win/win approach.
• Provide weekly and monthly updates regarding program stats as well as urgent issues with suggested solutions.
• Discover and suggest recommendations for additional benefits of product use.
• Track and analyze root cause of any contract cancellations by designing retention plans for critical status and defecting accounts.
• Develop, create, execute, and measure direct response marketing campaigns with accuracy.
• Build rapport and de-escalate frustrated clients working through issues for a satisfactory outcome.
• Meet defined department goals and activity metrics.
• Maintain a thorough knowledge of company products.

Jan 2015 – Jan 2018 · 3 yrs · United States

• Support phone center with high volume calls at about 150 calls per day.
• Use excel and Shiftboard to create monthly permanent schedules for 1000+ specialists.
• Track and maintain coverage for events with 10,000+ attendees with staffing for 200+ Security Specialists.
• Demonstrate time-management and prioritization in fast-paced corporate setting.
• Communicate directly with HR to process any documentation needed for specialist’s medical accommodations, Leave of Absence, and Family and Medical Leave Act.
• Communicate with recruiting to assign appropriate schedules and site locations for specialists.
• Track and provide updates for various training requirements.
• Attend briefing twice a week to provide training for 90+ Specialists.
• Liaise with field and site supervisors to monitor coverage and practice effective scheduling protocols.
• Coach new supervisors on the use of Shiftboard, Salesforce and SharePoint.

Jan 2014 – Jan 2015 · 1 yr · Greater Seattle Area

• Worked on practical life skills, math skills, reading and writing skills as well as art.
• Planned and implemented programs and activities that promote student engagement, reflect values of diversity, and foster a rich intellectual, educational and cultural student life.
• Created weekly lesson plans tailored to the specific needs of children ages 3-4 years old.
• Provide guidance and structure for teacher assistants with specified duties and expectations.