May 2021 – May 2025 · 4 yrs

• Provisioned and managed scalable AWS environments and resources for multiple teams using Infrastructure as Code (IaC) tools like Terraform and Terragrunt, aligning with AWS best practices for high availability and cost optimization.
• Automated the provisioning, configuration, and orchestration of AWS resources, architecting and managing highly resilient cloud infrastructures on Amazon EKS, leveraging AWS services such as EC2, Lambda, S3, and RDS, IAM& Networking.
• Implemented comprehensive infrastructure monitoring and alerting solutions, creating detailed dashboards in AWS CloudWatch, Splunk, Logz.io, and Grafana to proactively monitor system health and ensure rapid incident response.
• Enhanced CI/CD pipelines using Jenkins and GitHub Actions, ensuring efficient, reliable, and secure application delivery with automated testing, security scanning, and continuous integration.
• Debugged and resolved issues related to build failures, cloud services, and on-premises resources, contributing to the identification of root causes and application of corrective actions.
• Leveraged Python and Shell scripting expertise to automate repetitive tasks, enhance operational workflows, and build custom monitoring solutions.
• Led the migration of on-premises infrastructure to AWS, optimizing costs, improving scalability, and ensuring seamless integration with cloud-native services.
• Led major incident response and resolution efforts, ensuring minimal downtime through root cause analysis and postmortems.
• Applied SRE principles and ITIL best practices to ensure system reliability, performance optimization, and efficient incident management, achieving high service availability and self-healing architectures.
• Actively participated in the design and implementation of AWS solutions, providing technical leadership in AWS architecture best practices for scalability, security, and fault tolerance.

Mar 2019 – Apr 2021 · 2 yrs 1 mo · Bengaluru, Karnataka, India

• Led end-to-end build and release pipelines, automating Jenkins processes for continuous improvement.
• Procured and provisioned web servers using SG Cloud, AWS overseeing configurations and microservices.
• Developed shell scripts and stored procedures for bug fixes and automation, leveraging GIT, Maven, ANT, Jenkins, Docker, Selenium, Autosys, and Splunk.
• Implemented robust monitoring solutions to enhance high observability using tools Grafana, Splunk, Scripts
• Successfully migrated Jenkins build pipelines to cloud servers, enhancing scalability.
• Collaborated on release roadmaps acting as a release manager for several releases.
• Resolved build and deployment failures promptly, addressing configuration issues.
• Managed disaster recovery procedures and conducted root cause analysis for database objects and shell scripts.
• Orchestrated the migration of legacy applications to a containerized architecture on Kubernetes, facilitating scalability enhancements and resource optimization previously constrained by on-premises servers.
• Understood and optimized functional requirements in Payments and Settlements to minimize operational risks.
• Contributed to ongoing process improvements, fostering a culture of continuous enhancement.
• Collaborated with cross-functional teams to seamlessly integrate DevOps practices into workflow.

Mar 2017 – Feb 2019 · 1 yr 11 mos

• Resolved high-severity incidents with health checks, root cause analysis, and effective problem management.
• Configured, maintained, and optimized servers on AWS EC2 and on-premises environments, ensuring high availability, security and performance.
• Deployed comprehensive alerting and monitoring systems using tools like Splunk, Grafana, AWS CloudWatch, and Jenkins to enable proactive issue resolution and reduce noise.
• Automated repetitive tasks and enhanced operational efficiency by developing Shell and Python scripts, adhering to DevOps principles and integrating with Jenkins and Artifactory.
• Orchestrated release deployments and patches in production and UAT environments, championing continuous integration and delivery practices.
• Managed infrastructure support by optimizing server configurations, ensuring resource utilization, and implementing failover strategies.
• Generated insightful weekly and monthly reports for business stakeholders using SQL and OBIEE, showcasing expertise in data analysis.
• Conducted capacity planning, performance tuning, and disaster recovery drills to ensure resilience and readiness.
• Extracted valuable insights from large datasets, establishing scalable, efficient, and automated processes for model development and analysis.

Feb 2014 – Mar 2017 · 3 yrs 1 mo

• Provided end-to-end infrastructure support for Citibank's production systems, ensuring high availability and performance.
• Automated data management tasks using Shell scripts, improving operational efficiency and reducing manual intervention.
• Played a key role in incident resolution, change management, and deployment of codes in live and pre-production environments.
• Conducted data cleaning and optimized SQL and PLSQL programs to enhance performance.
• Actively participated in pre- /post-deployment activities, contributing to the development and support of upgrades, changes, and enhancements in the production environment.
• Implemented proactive monitoring solutions and troubleshooting techniques to minimize downtime and enhance system reliability