Arun Kumar Singh

CTO

Noida, Uttar Pradesh, India17 yrs 5 mos experience
AI ML PractitionerAI Enabled

Key Highlights

  • Led digital transformation for major eCommerce platforms.
  • Built and scaled engineering teams of 90-130 engineers.
  • Integrated AI/ML for enhanced customer experiences.
Stackforce AI infers this person is a SaaS and eCommerce technology leader with expertise in cloud-native architecture and digital transformation.

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Skills

Core Skills

Cloud-native ArchitectureDigital TransformationAi/ml StrategyEngineering ManagementIt Strategy

Other Skills

AI/ML IntegrationAI/ML Integration in Customer ExperienceAWSAWS LambdaAerospikeAgile Engineering LeadershipAmazon Web Services (AWS)Apache KafkaArtificial Intelligence (AI)CommunicationContainerizationCustomer ExperienceDevOpsDigital Channel SalesDocker Products

About

I’m a passionate, hands-on technology leader with 16+ years of experience driving digital transformation across startups and large enterprises. My expertise spans the full stack - from building engaging frontends to architecting highly scalable backend platforms - and I’ve consistently delivered impactful, enterprise-grade solutions in domains like eCommerce, digital media, and Omni Digital channels. As an architect at heart and a builder by mindset, I’ve led the design and development of high-performance systems that scale to millions of users. My work includes complex, cloud-native architectures, AI-powered experiences, and robust platforms hosted on AWS and GCP. In my most recent roles at BT, I’ve steered end-to-end software development for Omni Digital channels - web, mobile, and API ecosystems - ensuring seamless customer journeys and real-time personalization. I’ve built and scaled engineering teams of 90–130 people, championing agile delivery, engineering excellence, and a strong DevSecOps culture. 🔧 Areas of Expertise ✔ Omni Digital Channel Development | Seamless, scalable experiences across web & mobile ✔ End-to-End Product Engineering | From idea to production at scale ✔ Cloud-Native Architecture | AWS, GCP, Serverless, Kubernetes ✔ AI/ML Strategy | Embedding intelligence in customer-facing apps ✔ Scalable Microservices | Java, Spring Boot, Node.js, React, Next.js ✔ Engineering Leadership | Agile teams, org design, delivery ownership ✔ Security & DevOps | PCI, ISO 27001, CI/CD, infrastructure scale & performance 🔁 What Drives Me 💡 Building software that truly moves the needle for businesses and users 🤝 Empowering high-performing engineering teams to grow and innovate ⚙️ Leveraging AI and cloud-native platforms to build future-ready systems

Experience

Bt group

Engineering Leader (Digital Marketplace)

Dec 2022Present · 3 yrs 3 mos · Gurugram, Haryana, India · On-site

  • Led the end-to-end digital transformation of BT’s SMB eCommerce ecosystem, modernizing its Omni Digital channels and engineering operations to deliver scalable, intelligent customer experiences for millions across the UK and global markets.
  • 1. Transformed Omni Digital Commerce:
  • Spearheaded the strategic revamp of BT SMB’s digital storefront, crafting a frictionless, responsive, and personalized experience across web, mobile, and API platforms. This initiative significantly enhanced user engagement and conversion.
  • 2. Engineered Cloud-Native, Scalable Architecture:
  • Designed and delivered cloud-native solutions using React, Next.js, Node.js, AWS Lambda, DynamoDB, and Redis. Emphasized serverless and microservices architecture to achieve global scalability, high availability, and cost efficiency.
  • 3. Scaled and Empowered Engineering Teams:
  • Built and led high-performing engineering squads (90-130 engineers) across multiple time zones. Fostered a delivery-focused, agile culture with strong DevOps practices and a deep emphasis on collaboration, innovation, and technical ownership.
  • 4. Integrated AI/ML into Customer Journeys:
  • AI-Powered Chatbot: Rolled out an intelligent support assistant that automated customer service workflows, slashing response times and improving resolution rates.
  • ML-Driven Recommender Engine: Delivered a personalization engine that intelligently suggested products and services, driving measurable improvements in upsell, cross-sell, and customer satisfaction.
  • 5. Optimized for Scale, Resilience, and Observability:
  • Built a resilient, globally distributed platform with deep observability and performance tuning, ensuring seamless experiences during traffic spikes and maintaining uptime under mission-critical conditions.
Digital TransformationCloud-Native ArchitectureDigital Channel SalesAI/ML Integration in Customer ExperienceAgile Engineering Leadership

Reddoorz

Vice President Of Technology

Oct 2019Dec 2022 · 3 yrs 2 mos · Noida, Uttar Pradesh, India

  • 1. Revamped B2C applications such as RedDoorz hotel booking platform and Owners application on cloud native auto scalable microservices based architecture using latest technologies like Java, MySQL, Mongo,Redis, Kafka, AWS, Akamai CDN/WAF etc.
  • 2. Hotel booking platform is handling 40M customers, 2M bookings/month across 3000 hotels in 200 cities, throughput 33K rps and response time < 300 ms. Led UI, Android and iOS teams to develop cross platform applications to support customers on different platforms.
  • 3. Developed cloud native scalable B2B application, Ezekey and RedCM from scratch. These applications enabled partners to register and sell their properties/hotel rooms, optimise their inventory & pricing for
  • maximum profit, and real time ARI synchronisation between OTAs (online travel agencies). Technologies such as Java/J2EE, Kafka, MySQL, Mongo, Redis, AWS were used. (throughput ~40K rps and response time ~250 ms)
  • 4. Effectively embraced cloud technologies (AWS & GCP) for deployment of highly scalable microservices-based applications, via CI/CD pipelines in containerized environment (Kubernetes/Docker)
  • 5. Driven technical audits (compliance & data security) by external agencies and prepared technology compliance ready for IPO, driven PCI & ISO 27001 compliance certification.
  • 6. Built and supervised team of 90 highly performant engineers across different teams (Backend, Frontend, UI, Apps, Data Engineering, Data Science, QA, Security)
  • 7. Evaluated and acquired Channel Manager product (Software evaluation, tech stack and risk assessment, onboarding and deploying on a highly scalable cloud environment), saved around 200K
  • USD/month vendor cost, handling 110 OTAs for real-time ARI and booking updates.
Apache KafkaEngineering ManagementMongoDBGoogle AnalyticsManager of ManagersKong API Gateway+23

Monster india

Director Of Technology

Aug 2018Oct 2019 · 1 yr 2 mos · Noida Area, India

  • 1. Designed and developed monster seeker platform from scratch, considering scalability (handling 65M seekers), performance (LCP 2 sec, API response time ~200 ms) and maintainability. Latest technologies like spring boot 2.0, maria DB, mongoDB, aerospike, redis and Kafka were used.
  • 2. Coordinated engineering team for seeker and recruiter projects in development.
  • 3. Coordinated project team of 35 engineers, designers and product managers.
  • 4. Provided technical leadership for company to effectively steer strategic plans and future projects.
  • 5. Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
  • 6. Involved actively in recruitment to hire best suitable candidates for company.
Apache KafkaEngineering ManagementMongoDBAerospikeGoogle AnalyticsManager of Managers+26

Times internet

4 roles

Head of Product & Technology (Gadgetsnow-Ecommerce)

Aug 2016Aug 2018 · 2 yrs

  • Here at GadgetsNow shop (http://shop.gadgetsnow.com/), I lead product and technology teams. Key responsibilities are:
  • 1. Maintaining a thorough understanding of all key and current technologies, platforms and trends.
  • 2. Supervising a team of 5 tech leads, 1 DBA, 2 QA and 27 developers.
  • 3. Laying out a complete business continuity plan that would ensure data protection in the event of a natural disaster or long-term outage.
  • 4. Managing creative projects from concept to completion while managing outside vendors.
  • 5. Providing methodologies for object-oriented software development and efficient database design.
Engineering ManagementMongoDBGoogle AnalyticsSpring BootIT StrategyRecruiting+13

Head of Technology (Indiatimes Shopping)

Promoted

Dec 2013Aug 2018 · 4 yrs 8 mos

  • I handled Indiatimes Shopping technology team. Key responsibilities were:
  • 1. Gathered requirements and architected technical solutions for features and new products.
  • 2. Mentored and managed a team of 35 engineers to deliver products within timeline and accuracy.
  • 3. Developed responsive mobile site using SOA and PHP to make it cross platform compatible.
  • 4. Involved in recruitment and hiring of resources.
  • 5. Monitored whole production system and fixed critical production issues.
MongoDBSpring BootSearch Engine Optimization (SEO)SolrJava/J2EERedis+6

Technical Lead (Indiatimes Shopping)

Promoted

Nov 2012Nov 2013 · 1 yr

  • 1. Worked as a technical lead of CRM team.
  • 2. Managed team of 5 personnel focused on implementing resolutions and updates.
  • 3. Developed several CRM enhancements and stabilized product using several optimization techniques.
  • 4. Proposed technical feasibility solutions for new functional designs and suggested options for performance improvement of technical objects.
  • 5. Provided methodologies for object-oriented software development and efficient database design.
MongoDBSpring BootJava/J2EERedisWeb ServicesTeam Management+4

Senior Software Engineer (Indiatimes Shopping)

Sep 2011Oct 2012 · 1 yr 1 mo

  • 1. Trained and mentored junior developers and engineers.
  • 2. Improved system performance by making proactive adjustments and resolving bugs.
  • 3. Devised tracking software with modules for inventory monitoring, customer relationship management, staff administration and the generation of reports.
  • 4. Estimated work hours and tracked progress using Agile/SCRUM methodology.
  • 5. Worked with project managers, developers, quality assurance and customers to resolve technical issues.
MongoDBSpring BootJava/J2EERedisWeb ServicesMySQL+1

Versé innovation pvt ltd

Software Engineer

Oct 2010Aug 2011 · 10 mos · Bangalore

  • 1. Implemented designs, including experimentation and multiple iterations.
  • 2. Developed new enhancements for existing Mob Jobs application.
  • 3. Developed new JAVA/ J2EE applications as requirement arose.
  • 4. Maintained and developed new features in data feed tool.
  • 5. Wrote maintainable and extensible code in a team environment.
Spring BootSolrJava/J2EEMySQL

Manhattan associates

Software Engineer

Aug 2008Oct 2010 · 2 yrs 2 mos · Bangalore

  • 1. Worked closely with customers to efficiently resolve issues.
  • 2. Developed and tested new enhancements for the upcoming DOM releases.
  • 3. Maintained and fixed bugs in the existing components of DOM.
  • 4. Being part of PSO team, supported and fixed customer production issues.
Spring BootJava/J2EEMySQL

Education

Golden Gate University

Doctoral Researcher in Gen AI — Artificial Intelligence

Nov 2024Oct 2026

Purdue University

Postgraduate Program — DevOps

Jan 2022Nov 2022

Indian Institute of Technology, Roorkee

B.Tech. — EE

Jan 2004Jan 2008

Shiva Ji Inter College, Kanpur

Intermediate — PCM

Jan 2000Jan 2002

Dhata Inter College, Fatehpur, UP

High School — PCM

Jan 1998Jan 2000

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