Sandipan Biswas

Software Engineer

Bengaluru, Karnataka, India11 yrs 7 mos experience

Highly Stable

Key Highlights

Inventor with three patents in IT Operations.
Enhanced Jira Service Management for enterprise-grade reliability.
Led cloud migration for 50K enterprise customers.

Stackforce AI infers this person is a SaaS expert specializing in cloud solutions and incident management.

Contact

Skills

Core Skills

InfrastructureCloud SolutionsIncident ManagementMicroservicesCloud MigrationCloud Native TechnologiesBackend DevelopmentCustomer Experience ManagementDigital SolutionsOracle Development

Other Skills

ADFAJAXAlgorithmsAmazon Web Services (AWS)AndroidCC++CSSCascading Style Sheets (CSS)CeleryCore JavaData StructuresDatabasesDistributed SystemsEclipse

About

Staff Software Engineer at Uber driving core efficiency and automation for compute fleet. Previously at Atlassian, my role as Senior Engineer/Tech Lead revolved around enhancing Jira Service Management to provide a robust, enterprise-grade incident management platform. With a focus on cloud solutions, I have been instrumental in designing and scaling microservices that support large-scale migrations efficiently. Our team has significantly improved service availability and reliability, tailoring our solutions to meet the complex needs of enterprise environments.As an inventor with three patents in IT Operations Incident Management System Design, my expertise lies in developing cutting-edge technologies that streamline and improve incident management processes. These contributions have not only advanced Atlassian's offerings but also set new industry benchmarks for service excellence. The journey from software development to patent inventorship underscores a deep commitment to innovation and a relentless pursuit of technological breakthroughs.

Experience

11 yrs 7 mos

Total Experience

2 yrs 8 mos

Average Tenure

11 mos

Current Experience

Uber

Staff Software Engineer

Jun 2025 – Present · 11 mos

Part of Container Platform Team driving core efficiency initiative for compute fleet.

InfrastructureKubernetesCloud Solutions

Atlassian

2 roles

Senior/Staff Engineer, Jira Service Management

Promoted

Apr 2020 – May 2025 · 5 yrs 1 mo · Bengaluru, Karnataka, India

Staff Engineer working on highly available, reliable services providing Enterprise grade Incident management platform in JSM with an availability of 99.999%

Incident ManagementMicroservicesCloud SolutionsService Reliability

Software Engineer, Jira Cloud

Jul 2019 – Mar 2020 · 8 mos · Bengaluru, Karnataka, India

Building Jira Cloud Platform Services to help enterprises migrate from server to cloud. Responsible for design, development, scaling of micro-services to ensure smooth migration efficiently and unblocked 50K JSM enterprise customers.

MicroservicesCloud MigrationJavaPython

Groupon

Software Development Engineer II

May 2017 – Jun 2019 · 2 yrs 1 mo · Bengaluru Area, India

Worked on highly scalable backend micro-services in cloud native tech with Dropwizard(Java) framework, Express(Node.js) in
backend and wrote the front-end layer in Preact.js to reduce build size by 40% and response time to
enhance customer experience by 30% respectively.

JavaNode.jsPreact.jsCloud Native TechnologiesBackend Development

Onedirect engagement platform

Software Development Engineer

Jan 2016 – May 2017 · 1 yr 4 mos · bangalore

OneDirect is one if the largest brands in the customer experience management space and works very closely with large enterprises.
We at OneDirect are passionate about designing products and solutions which will help large enterprises in managing and profiting from the shift to digital.
Led from scratch Google Playstore Ticketing integration workstream unlocking 1M$ ARR.

Customer Experience ManagementDigital SolutionsIntegration