Nia Muhd

Operations Associate

Antwerp, Flemish Region, Belgium11 yrs 7 mos experience

Key Highlights

Proven expertise in office management and operations.
Strong ability to foster positive workplace environments.
Effective communicator with extensive client relations experience.

Stackforce AI infers this person is a versatile operations and office management professional with a strong focus on client relations.

Contact

Skills

Core Skills

Operations ManagementProject ManagementOperationsOffice AdministrationClient RelationsWritten CommunicationFeature Writing

Other Skills

3D VisualizationAd Hoc AnalysisAd Hoc NetworksAd Hoc ReportingAdministrationAdobe PhotoshopAdvertorialsAnalytical SkillsAsanaAttention to DetailB2CBahasa MalaysiaBrandingBrochuresBudget Management

About

I’m someone who loves making things run smoothly in coordinating, supporting, and managing both people and processes. Over the years I’ve built experience in administration, operations, and client services, working with both B2B and B2C teams. I enjoy finding smarter ways of working, staying curious about new tools and technologies that can make a difference. Colleagues often describe me as positive and active, with a can-do attitude and a willingness to step in wherever needed. No task too big or too small. What motivates me most is creating an environment where people feel supported, connected, and able to do their best work.

Experience

11 yrs 7 mos

Total Experience

2 yrs 1 mo

Average Tenure

1 yr

Current Experience

Kairon labs

Office Manager

May 2025 – Present · 1 yr · Antwerp Metropolitan Area · Hybrid

Serve as point of contact for internal and external stakeholders for office related queries and communication
Oversee daily office operations to ensure smooth and efficient workflow
Handle procurement processes in accordance to budget
Lead office refurbishment initiatives by developing creative design concepts, sourcing suppliers, and managing all project details through to successful delivery
Coordinate all aspects of facility and IT management
Organize internal meetings, events and activities
Uphold and maintain office policies and procedures
Administer vendor and contractor services
Ensure compliance with all health and safety regulations at workplace
Manage the company’s car fleet for employee use, ensuring efficient allocation, and cost-effective operation
Collaborate closely with the accounting team to ensure timely and accurate handling of invoice-related matters
Work alongside HR on employee onboarding, handling practical arrangements and first-day experiences
Foster a positive and welcoming office environment with a can-do attitude, warm presence, and uplifting energy

Project CoordinationFleet ManagementBudget ManagementOperationsProject DeliveryOperations Management+27

Vorwerk benelux

Facility Officer

Jan 2025 – Feb 2025 · 1 mo · Antwerp Metropolitan Area · On-site

Oversaw facility operations and office management primarily for headquarters and assisted four branch offices, ensuring smooth day-to-day functionality
Managed the refurbishment of two branches within a tight three-week deadline, including sourcing, negotiating, and coordinating with new contractors despite the absence of existing vendor relationships
Secured professional cleaning services for two additional branches in preparation for a major product launch, handling all contractor outreach and negotiations independently
Provided high-level administrative support to the executive assistant, stepping in during critical periods to maintain operational efficiency
Identified and escalated critical safety issues, including the absence of evacuation plans and inadequate equipment for internal logistics, demonstrating a strong commitment to health and safety compliance
Role concluded due to organizational restructuring and differing operational expectations

OperationsOffice EquipmentAd Hoc NetworksDinnersWritten CommunicationOffice Administration+11

Regus

Community Associate

Feb 2024 – Dec 2024 · 10 mos · Kortrijk Metropolitan Area · On-site

Office-facility management
Registered and maintained correct invoices and billings
Liaised and communicated with clients on current accounts, ongoing and future expectations
Daily organizational tasks
Reception desk
Sales of small to medium offices- sales tours, negotiation and contract creation
Made purchase orders
Organized day-to-day bookings, onsite events and meetings for clients
Maintained amiable and professional relationship with clients

Telephone ReceptionOperationsBrochuresOffice EquipmentAttention to DetailClient Relations+17

Stad kortrijk

Administrative Assistant

Feb 2021 – Jan 2024 · 2 yrs 11 mos · Kortrijk Metropolitan Area · On-site

Front office administration;greeted and received clients, gave advice and
process requests for elD, passport and official documents
Back office administration; plan and organize agendas of citizen's appointments, make
and answer phone calls, process requests for change of domicile
Maintained accurate client records and follow up
Investigated occurring issues in clients' civil file, give advice and solve them
accordingly with high regards of privacy

Telephone ReceptionBrochuresOffice EquipmentAttention to DetailOffice AdministrationDocument Management+4

Pandora

Sales Assistant

Nov 2018 – Oct 2020 · 1 yr 11 mos · Kortrijk, Flanders, Belgium

Served customers for sales and after-sales services
Liaised with headquarters
Promoted products and promotions
Advised on products care and styling
Visual merchandising- arranged displays creatively to have appealing visuals of products
Made purchase orders
Executed stock count
Wrote weekly and monthly sales reports

Client RelationsWritten CommunicationDocument ManagementPresentationsInterpersonal SkillsCommunication

Media prima berhad

Journalist

Jan 2014 – Jul 2016 · 2 yrs 6 mos · Kuala Lumpur, Malaysia

Harian Metro - Daily in Bahasa Malaysia
Reported lifestyle news
Wrote features stories on trends, youth, family, women and products
Arranged interviews and appointments
Liaised with clients on advertorials
Organised events and booth activities for Woman and Youth desk for Harian Metro’s roadshows
Involved in Youth desk revamp
Administrated social media accounts of Youth desk

Telephone ReceptionDinnersAttention to DetailClient RelationsWritten CommunicationSlide Preparation+5

Star media group berhad

2 roles

Journalist

Apr 2011 – Sep 2013 · 2 yrs 5 mos · Kuala Lumpur, Malaysia

Star Metro, The Star - English Daily
Reported community, features, SME and lifestyle news and articles
Wrote breaking/unique/analytical news every quarter for Main News desk
Liaised with clients on advertorials
Arranged interviews and appointments
Made multimedia contents

Feature WritingMedia TrendsDinnersAttention to DetailClient RelationsWritten Communication+9

Graduate Trainee

Jul 2010 – Mar 2011 · 8 mos · Kuala Lumpur, Malaysia

Chosen as one of eight fresh graduates nationwide for a nine-month Graduate Trainee Programme at The Star, rotating across nine key departments to gain comprehensive exposure to the organization’s operations.

BrochuresPresentationsInterpersonal Skills