Deepa Thakur

Operations Associate

Jaipur, Rajasthan, India9 yrs 2 mos experience
Highly Stable

Key Highlights

  • Strong communication skills in customer service.
  • Proven ability to manage online support effectively.
  • Experience in operations management and quality assurance.
Stackforce AI infers this person is a Customer Service Operations specialist with experience in online support and communication.

Contact

Skills

Core Skills

Customer Service OperationsCustomer Experience

Other Skills

CommunicationOnline SupportChatProject ManagementGermanOperations Management

About

The ability to listen attentively at all times while solving problems efficiently. Ability to deal courteously with difficult situations using tact and diplomacy thereby earning customer trust

Experience

9 yrs 2 mos
Total Experience
1 yr 10 mos
Average Tenure
--
Current Experience

Teleperformance

2 roles

Quality Assurance Analyst

Promoted

Jan 2024Apr 2026 · 2 yrs 3 mos

Process Associate

Mar 2021Jan 2024 · 2 yrs 10 mos

CommunicationOnline SupportCustomer Service Operations

Whyq

Operations Manager

May 2020May 2021 · 1 yr

ChatCommunicationCustomer Experience

Knack global

Process Associate

Aug 2019Apr 2020 · 8 mos · India

CommunicationCustomer Service Operations

Teleperformance

Customer Service Representative

Jul 2018Jul 2019 · 1 yr · India

CommunicationOnline SupportCustomer Service Operations

Il&fs institute of skills, okhla

Junior Officer

Nov 2016Jun 2018 · 1 yr 7 mos · Rajasthan, India

Communication

Education

Indian Public School, Jaipur

Earthinators Climate School

B.Com

University of Rajasthan

M.Com

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