Nov 2020 – Oct 2021 · 11 mos · Seattle, Washington, United States

• I was responsible for ensuring the reliability, scalability, privacy and security of messaging infrastructure across Facebook's portfolio of apps.

Apr 2019 – Nov 2020 · 1 yr 7 mos

• I led the team tasked with negotiating, planning, building and delivering Amazon Dedicated Clouds (ADCs) for our customers around the world. ADCs are private, air-gapped AWS regions built specially for governments to house and serve sensitive or classified data and workloads for various agencies, while offering the full parity of tools, services, scalability and support that would be expected in a commercial AWS region.

Mar 2017 – Apr 2019 · 2 yrs 1 mo

• I previously managed the New Region Deployment Team (NRD) within AWS. I was responsible for managing the team that built the underlying network infrastructure for all new AWS regions globally from the time the first rack landed in the datacenter shell until all technical validations were completed and the region was handed over to Operations for live customers in both commercial and ITAR restricted regions (GovCloud). My day to day responsibilities included the following key focus areas:
• Managed timelines and deliverables for overall network infrastructure builds across all fabrics and technologies in new AWS regions
• Oversaw and guided process improvement initiatives to increase staff agility and decrease headcount needed per rack deployed across all datacenter layers
• Led cross-functional efforts to design and integrate new network designs and fabrics to better serve our customers at scale
• Directed and oversaw large scale automation efforts to reduce deployment timeframes and increase quality of regions globally
• Provided detailed reporting, status and insights of network build activities, blockers and solutions to senior management
• Dove Deep, research and present "correction of errors" reports to Senior management to identify root cause of defects and enact preventative measures to prevent defects in the future
• Participated in and led kaizen continuous improvement activities in order to continually iterate on our processes and designs
• Provided professional development, managerial support and performance coaching of engineering staff

Apr 2016 – Mar 2017 · 11 mos · Greater Chicago Area

• In relation to the deal advisory integration and separation process, I performed the following functions:
• Led and assessed the Information Technology (IT) related opportunities and risks, developed an action plan to address, and communicated due diligence results in a non-technical fashion
• Evaluated the Information Technology related performance of companies and developed plans for improvement and expense reduction
• Provided project management, budgeting and planning to help facilitate the integration of IT operations and organizations resulting from a roll-up and/or complete separation work from a parent organization
• Completed comprehensive offshoring of high labor activities, provided renegotiation support of key IT vendor contracts at the direction of management, and identified improvement opportunities for IT governance and project selection
• Drove the development and presentation of final project deliverables
• Actively contributed to go-to-market/industry activities, managed the quality of engagements, and facilitated the development of staff

Jan 2012 – Mar 2016 · 4 yrs 2 mos · Chicago, IL

• As a Technology Optimization Consultant, I specialize in evaluating Networking-Oriented Projects for Large Companies and Service Providers. I have experience with project planning, costing, management, technical implementation and delivery for several Large Public Companies as well as the Federal Government. I strive for an on-time and under-budget project delivery, providing the maximum value realization for my clients.

Jul 2010 – Jan 2012 · 1 yr 6 mos · Chicago, IL

• Acted as a Tier-III Escalation Point specializing in VoIP and Cisco Networking for any request that the Service Desk and Level-II Engineering Teams were unable to handle. Visited Client Sites to remedy issues and completed MACD orders as required. Common tasks that I was responsible for included the following:
• Microsoft Exchange Email Migrations
• Cisco Network Equipment Provisioning and Installation
• Cisco VoIP Troubleshooting
• Windows Server 2003 and 2008 Installation and Ttroubleshooting
• Ubiquiti and Cisco Wireless Implementations
• General Network Architecture Design and Implementation
• Liason between Client Organization and Telco provider during Telco and Internet Outages
• Implemented Large Scale Network Monitoring and Event Notification Platform in Solarwinds
• Completed Network Heat Mapping Surveys to determine wireless coverage areas
• Emergency on-call support, including hardware installation 24/7

Aug 2009 – Apr 2010 · 8 mos · Orland Park, IL

• As a Network Engineer for an ISP in Orland Park, my duties consisted of:
• Monitored Core Network, and remediate issues as required
• Ordered and Install edNew T1, T3 and Wireless Circuits for Clients
• Completed Move Orders to optimize usage of exisiting T1 and T3 circuits
• Completed MACD Orders for services amongst our clients
• Designed and Built New Infrastructure as needs required
• Maintained Datacenter Hardware to ensure maximum uptime
• Supervised on-site engineers with turn-up of new circuits, and troubleshooting
• Oversaw Junior Engineering Staff and taught them requisite skills
• Responded to 24/7 Requests for Emergency Support
• Acted as a Tier-III escalation point for client IT staff

May 2006 – Dec 2008 · 2 yrs 7 mos · Iowa City, Iowa