Ranjay Goyal — Program Manager
Hi, I'm Ranjay Goyal, an experienced Product & Project Manager currently working with Agoda. I have 8+ years of end-to-end SaaS product experience in Travel-tech, Hospitality, Payment Solutions and e-Commerce fulfilment. In my current role as a Program Manager within the Operational Excellence team at Agoda, I am broadening my customer-centric approach by driving impactful solutions that optimise processes and elevate customer satisfaction through various automation initiatives. I have expertise in product discovery, customer centricity, market research and Agile methodologies and extensive entrepreneurial experience in the Travel (OTA) and Mobility sectors. Utilising my expertise in Automation and analytics, I have made substantial cost saving contributions to critical projects. Skills: • Expertise in executing product roadmaps to drive product success. • Demonstrated ability to understand user needs, conduct user research, and translate insights into product features and enhancements. • Proficient in Business Intelligence tools (Advanced Excel, Power BI, Tableau, Qlik Sense). • Expertise in roadmap planning and backlog management and use of Agile tools (JIRA, Asana etc). • Strong cross-cultural collaboration and effective communication skills for working with global teams. During my free time, I love to hop on my bike to navigate and explore new trails. :) Reach out to me on: ranjay.goyal@essec.edu
Stackforce AI infers this person is a Product Manager with expertise in Travel-tech and SaaS industries.
Location: Bangkok, Thailand
Experience: 8 yrs 3 mos
Skills
- Project Management
- Automation
- Product Management
- Go-to-market Strategy
- Strategic Planning
- Business Strategy
- Customer Insight
- Agile Methodologies
- Business Development
- Sustainability
- Analytics
- Software Development Life Cycle (sdlc)
Career Highlights
- 8+ years of SaaS product experience.
- Expert in customer-centric product management.
- Proven track record in automation and analytics.
Work Experience
Agoda
Program Manager (Operational Excellence) (2 yrs 3 mos)
MiM-Essay
MBA Admissions Mentor and Career Coach (2 yrs 4 mos)
Mozrest
Senior Product Manager (3 mos)
Dott
Product Consultant - Growth Strategy (3 mos)
B-Nomad
Co-Founder (1 yr 10 mos)
UnitedHealth Group
Product Manager (2 yrs 4 mos)
Product Owner (1 yr 7 mos)
Polestar Solutions & Services India Pvt. Ltd.
Business Intelligence Consultant (7 mos)
Blue Yonder
Software Engineer (1 yr 6 mos)
BYJU'S
Business Analyst (6 mos)
Education
Master of Business Administration - MBA at ESSEC Business School
Launchpad Program at London Business School
Bachelor of Engineering (B.E.) at Thapar Institute of Engineering & Technology