Jan 2000 – Jun 2019 · 19 yrs 5 mos

• 2012 – 2019, IBM Connections, focused on building a full development release cycle and test infrastructure for a Component Refresh (CR) which contains customer PMRs, minor functional enhancements and modifications to updated product requirements
• Project Management responsibilities include defining the scope of the release, determining the release schedule, monitoring progress of the deliverable, interfacing with Dev to ensure critical customer fixes are delivered and that all were made on time as committed
• Maintained user friendly documentation for end to end installations and updated requirements technotes for each release
• Coordinating with OEMs/Business Partners to ensure access to pre-release builds, verification of customer PMRs and synchronization of release schedules
• Built an efficient and effective multi-Geo test team that is proficient in all areas to support IBM's customer needs and produced high quality results by providing strong leadership where project objectives were clearly defined and fostering a team environment with open communications where each team member is encouraged to make suggestions and take risks
• 2007 – 2015, Lotus Quickr for Domino, overseeing the QE process and ensuring the delivery of a weekly customer fix packs. This includes individual contributor work as well as manage/coordinate testing efforts with an Asian-based QE team. Responsibilities included tracking customer issues from the inclusion in the fix packs, testing on multiple platforms and merging fixes into the core product.
• 2004 – 2007, Client Composite Application Infrastructure Team which included reproducing, reporting, and verifying defects
• 2004, Service Data Object (SDO) Mediator for Domino, focusing on creating and running JUnit tests in the Eclipse env for WebSphere Portal
• 2000 – 2005, Lotus NotesSQL Test Team lead developing Quality Engineering standards for test outlines, automation templates, and technical doc for the ODBC and JDBC drivers

Jan 1998 – Jan 2000 · 2 yrs

• Managerial responsibilities included defining individual goals and objectives, delivering performance appraisals, making merit increase recommendations, and providing career guidance for direct reports. Also, responsible for staffing a group of five people and acting as a technical mentor for less experienced members.
• Worked with senior level staff to define and implement automation procedures to support system level testing and to complement manual test procedures.
• Coordinated testing assignments with a five person team in Beijing simultaneous to managing the group in Cambridge. This includes providing detailed product design specifications, testing schedules and strategy, and the evaluation of the testing results.

Jan 1994 – Jan 1998 · 4 yrs

• Responsible for developing and implementing test strategies for Freelance Graphics, a presentation graphic software application.
• Group leader for a seven member QE team .QE lead responsibilities included delegating tasks to the members of the Freelance QE team, raising QE concerns to the Product Management group, monitoring QE schedules with respect to the overall project schedule and ensuring that the product met the project milestones

Jan 1991 – Jan 1994 · 3 yrs

• Responsible for developing module, system, and integrated test plans for manufacturing and control software; implemented system and integrated test plans and document test results in an on-line database; tracked, analyzed, and verified problems; isolated software/hardware problems; and reviewed functional specifications, documentation and software support plans.

Jan 1987 – Jan 1991 · 4 yrs

• Responsible for developing and instituting test plans for a large project management software package. This included verifying that feature and options conformed to product specifications and documentation, corroborating bug fixes, and efficiency of the product on all supported hardware and platforms.

Jan 1981 – Jan 1991 · 10 yrs