Michele Baum

HR Manager

New York City, New York, United States12 yrs 9 mos experience
Most Likely To Switch

Key Highlights

  • Over a decade of experience in People Operations.
  • Expertise in scaling teams and developing processes.
  • Strong track record in employee experience and compliance.
Stackforce AI infers this person is a strategic HR leader with extensive experience in SaaS and organizational development.

Contact

Skills

Core Skills

People OperationsTalent ManagementEmployee ExperienceHr Business PartneringStrategic Hr ManagementHr ManagementOrganizational Development

Other Skills

Applicant Tracking SystemsAutoCADBudget ManagementChange ManagementCompensation & BenefitsCompensation and BenefitsComplianceCustomer ServiceDesign ResearchEmployee RelationsEmployee Satisfaction SurveysEvent PlanningGlobal Employee ExperienceGlobal MobilityHR Infrastructure

About

Having over a decade of experience leading and managing People functions for high-paced startups and large global companies, I have deep expertise in scaling teams and developing processes while establishing and building strong company culture. I’m a consensus-building communicator who is counted on to provide strategic counsel on all people-related matters and who can ensure compliance while balancing empathy with the needs of the business.

Experience

Brainpop

Director, People Operations and HRBP

Nov 2023Present · 2 yrs 4 mos · New York City Metropolitan Area · Hybrid

Ocrolus

2 roles

Director of People Operations

Promoted

Jan 2023Aug 2023 · 7 mos · New York City Metropolitan Area · Hybrid

  • ● Designed and managed all People Operations programs to ensure a simple and caring employee
  • experience for 150+ employees for a Series C company which included onboarding and offboarding,
  • performance management, learning and development, career pathing, talent acquisition, and
  • compensation and benefits.
  • ● Led a 5-person team and provided individualized development plans and coaching resulting in two
  • promotions.
  • ● Mentored executives and managers of all levels on how to become better leaders, successfully
  • manage interpersonal conflicts and challenges, provide direct feedback and career development,
  • execute change management, design their organizations and motivate effective teams.
  • ● Implemented Greenhouse Onboarding, redesigned a comprehensive 8-hour new hire training program,
  • and consistently scored 90% satisfaction from onboarding survey
  • ● Managed $350,000 budget to create a compelling office environment to attract in-person attendance
  • while also offering social and DEI programming to support relationship building across different time
  • zones and cultures
  • ● Decreased high-cost medical plan enrollment by 22% while maintaining employee benefits satisfaction
  • through careful plan selection and education
  • ● Collaborated with executives to create compensation bands for all roles in advance of NYC's Salary
  • Transparency Law to improve employee pay equity and support leaders in making more informed
  • compensation decisions
  • ● Partnered with People leaders in India to deliver a consistent and thoughtful global employee
  • experience across both countries.
  • ● Led a project that required rapidly hiring 45+ hourly workers and building out a new framework for
  • onboarding, time and attendance, compensation, benefits, and policies.
  • ● Oversaw all US immigration needs for the company including liaising with immigration firm, employees
  • and managers
OnboardingPerformance ManagementLearning and DevelopmentTalent AcquisitionCompensation and BenefitsBudget Management+5

People Operations Manager

Jun 2021Jan 2023 · 1 yr 7 mos · New York City Metropolitan Area · Hybrid

Yougov

HR Business Partner

Feb 2019Jun 2021 · 2 yrs 4 mos · New York City Metropolitan Area · Hybrid

  • ● Partnered with leaders across 5 global business units of 200+ employees to advise on HR strategy and execution
  • ● Owned regional HR policy, processes, and compliance for 260+ employees across 33 states and 3 provinces
  • ● Facilitated a reorganization impacting 60% of the headcount of the sales and client services teams
  • ● Integrated an acquihire startup, working closely with their leadership to resolve pain points and create efficiencies in hiring, global mobility, benefits, compensation, and compliance
  • ● Executed on a multi-year HR transformation from a transactional administrative function into a strategic advisory function to better support decision-making in a matrixed global organization
  • ● Created vision and roadmap for complex HR systems migrations and change management, requiring strong collaboration with global and regional stakeholders
HR StrategyHR PolicyComplianceChange ManagementHR TransformationGlobal Mobility+2

Movable ink

2 roles

HR Manager

Promoted

Mar 2017Feb 2019 · 1 yr 11 mos · On-site

  • ● Scaled operations to support headcount growth from 80 to 240 employees
  • ● Managed and coached an HR generalist in all areas of HR
  • ● Overhauled HR infrastructure to support significant growth, launching new HRIS systems, policies, and processes, including onboarding, offboarding, employee changes, benefits, and providing scalable self-service solutions
  • ● Led organizational change to fully comply with local, state, and federal laws, including: ACA, FLSA, FMLA, NYPFL, HCSO, The Stop Sexual Harassment in NYC Act, and the NYS Human Rights Law
  • ● Selected new benefits brokers, carriers, and plans by managing messaging, forecasting costs withb Finance, and establishing a project plan and timeline
  • ● Partnered with managers on terminations, performance improvement plans, and other employee relations issues
HR InfrastructureHRIS SystemsEmployee RelationsCompliancePerformance ManagementHR Management+1

HR Generalist

Feb 2016Mar 2017 · 1 yr 1 mo · On-site

Booker software

2 roles

HR Generalist

Mar 2015Feb 2016 · 11 mos · New York City Metropolitan Area · On-site

  • ● Scaled operations to support headcount growth from 200 to 280 employees
  • ● Implemented an HRIS system, a manager training course and employee satisfaction surveys

HR Coordinator

Apr 2014Mar 2015 · 11 mos · New York City Metropolitan Area · On-site

HRIS ImplementationEmployee Satisfaction SurveysHR Management

Axelon services corp.

Technical Recruiter

Apr 2013Apr 2014 · 1 yr · New York City Metropolitan Area · On-site

  • Recruited candidates to fill IT positions at large corporate clients.

Education

Barnard College

Bachelor of Arts — Art History

Jan 2003Jan 2007

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