Jatin Satsangi

Technical Program Manager

Gurugram, Haryana, India14 yrs 9 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in managing complex technical programs.
  • Proven track record in product development and market strategy.
  • Strong background in Fintech and E-commerce solutions.
Stackforce AI infers this person is a Fintech and E-commerce expert with strong program management skills.

Contact

Skills

Core Skills

Program ManagementProduct DevelopmentProject Management

Other Skills

Agile MethodsAnalysisBusiness AnalysisBusiness DevelopmentBusiness NetworkingBusiness StrategyCRMClient CommunicationCompetitive AnalysisCustomer Relationship Management (CRM)Digital SolutionsE-commerceManagementMarket ResearchMarketing

Experience

Amazon

2 roles

Senior Technical Program Manager

Promoted

Oct 2023Present · 2 yrs 5 mos · Gurugram, Haryana, India

  • Global seller registration
Technical DiscussionsProgram ManagementProduct DevelopmentProject Management

Technical Program Manager II

Jan 2022Sep 2023 · 1 yr 8 mos · Gurugram, Haryana, India

  • Global seller registration
Technical DiscussionsProgram ManagementProduct DevelopmentProject Management

Freecharge

2 roles

Associate Director-Technical Program Management-Product Development

Apr 2020Jan 2022 · 1 yr 9 mos

  • Merchant experience products and programs
  • Built merchant lending platform
  • Launched MCA program (Merchant cash advance) from concept to launch- Pre approved business Loans to SMB merchants
  • UPI payments, PG and payments ecosystem programs
  • Various business critical compliance programs
Technical DiscussionsProgram ManagementProduct DevelopmentMarket ResearchManagementBusiness Development

Principal Technical Program Manager

Feb 2018Apr 2020 · 2 yrs 2 mos

  • Looking after Multiple cross functional Technology driven programs and new Product Development in Multi Tier Web Applications. Including stakeholder management & not just limited to: Engineering (Development, QA and DevOps), Design, Analytics & Product Management, Business, Finance, Legal & Compliance, InfoSec. Others/3Ps: Axis Bank, Payment Gateways, NPCI, Partner Merchants
  • Spearheaded multiple business critical programs-
  • Merchant Experience (Merchant facing and on-boarding Products)
  • Merchant Registration/on-boarding
  • Merchant App (first App for the Merchants) on Playstore, from concept till launch
  • VAS products for Merchants (Merchant Khata & Paisaplus)
  • Merchant Categorization/Levels (Diamond, Gold & Silver)
  • Consumer facing Products for Merchant transactions
  • UPI and multiple payment modes on BQR
  • Generate and create QR
  • Split Transactions (Wallet+PG)
Technical DiscussionsProgram ManagementProduct DevelopmentProject Management

Snapdeal

2 roles

Technical Program Manager- Product & Technology

Promoted

Mar 2016Feb 2018 · 1 yr 11 mos

  • Technical program management for New Product development aiming & addressing business or operations problem statements, user problems, customer experience programs (Buyer & Seller)
  • Agile/lean methods for project planning, manage Releases, Sprints, Shipping products as per roll out plan. Measuring Impact post roll out to take data driven approach for program scaling.
  • Focus on smooth program execution with quality delivery while working closely with Development team of distributed systems (Engineering, Product, Analysts, Business, or 3P)
  • Call out RAIDs on time along with mitigation plans; Make timely escalations. Share visibility throughout with Team members, Leaders/Top Executives/CXOs
  • Undertaken and delivered some major Programs for Customer Experience & Supply Chain Automation; Revamp/Reboot programs impacting several functions, designs, architecture and across complex back end as well as Front End systems (Web/WAP/App)-
  • o RTO Reduction Initiatives (Non-Delivery Customer Response Framework; Real-time Cancellations)
  • o Delivery Experience & Supply Chain Automation (Promise Management Automated Framework)
  • o Reduced SD initiated Cancellation for verified suborders 20P to 11P
  • o Advertisement Technology Platform- Ad-Tech
  • o Exclusively.com App backed by Snapdeal ecosystem
  • o Brand Stores Platform
  • o Streamline Return & Refund journey (Return Verification System)
  • o Various mission critical programs & new products
Technical DiscussionsProgram ManagementProduct DevelopmentProject Management

Product Development Project Manager

Mar 2015Mar 2016 · 1 yr

Aptara

Project Manager- Digital Solutions & Platform

May 2012Feb 2015 · 2 yrs 9 mos · Greater Delhi Area

  • Independently handle communication with international clients for gathering technical & product requirements.
  • Managed multiple projects for key accounts globally like Reed Elsevier, Google, and miscellaneous accounts under e-Book application development, and digital content development/e-publishing with device optimization and web based HTML online content development.
  • Key responsible for the accomplishment of ongoing projects; Ensuring quality and timely delivery to customers as per their requirements or defined TAT adherence/schedule on specific publication platforms.
  • Identify the internal resources and allocate job responsibilities to concerned production team. Make sure that the products are strictly adhered as per the specifications and customers business feasibility.
  • Maintain effective communication among all internal and external stakeholder; Ensure information dissemination process across all the cross functional teams, and act as a perfect liaison between production floor and Client.
  • Lead & manage Product requirement gathering & Technical implementation. Followed by post sales client servicing and exceeding revenue quotas to keep the production floor engaged.
  • Develop Agendas and lead daily, weekly, biweekly con-call with international customers including WebEx Meetings for Product demonstration.
  • Maintain the project/program specific and business specific reports: Quality Metric, Scaling plan, and over all Customer(s) Report Card to track the progress of revenue figures.
Project ManagementDigital SolutionsClient Communication

Sharp electronics corporation usa

Project Management

May 2011May 2012 · 1 yr · Greater Delhi Area

  • Office Automation and Multimedia Device Products

Ub group

Summer Internship

May 2010Jul 2010 · 2 mos · Greater Delhi Area

Education

Amity University

MBA

Jan 2009Jan 2011

Bangalore University

Bachelor of Science (BS)

Bishop Conrad School

SSC & HSC

Stackforce found 100+ more professionals with Program Management & Product Development

Explore similar profiles based on matching skills and experience