Anurag Mishra

VP of Engineering

Mumbai, Maharashtra, India14 yrs 11 mos experience
Highly Stable

Key Highlights

  • Led a team to enhance cloud messaging platform.
  • Managed relationships for optimal quality of service.
  • Oversaw operations handling 4.5 billion interactions monthly.
Stackforce AI infers this person is a SaaS Operations Leader with expertise in cloud messaging and technical solutions.

Contact

Skills

Core Skills

Team ManagementOperations ManagementProduct ManagementTechnical Alliances

Other Skills

Business Process ImprovementCC++Core JavaCross-functional Team LeadershipCustomer-centric approachDatabasesDeployment StrategiesHTMLIT Operations ManagementJavaKey Account ManagementLinuxMobile DevicesMySQL

About

At Gupshup have led a team having competent skills for managing infrastructure and having a customer-centric approach in solving their complex queries within a promised timeframe. Managed relationship with external entities which was required to get the best QoS and support to make Gupshup a leading cloud messaging platform, that now handles over 4.5 billion mobile interactions per month. Webaroo is headquartered in Silicon Valley, with businesses that include GupShup - an enterprise messaging platform that enables clutter-free messaging for teams of unlimited size on all mobile and web platforms.

Experience

Gupshup

Head of Product Operations

Jul 2020Present · 5 yrs 8 mos · Mumbai, Maharashtra, India

Team ManagementCustomer-centric approachVendor ManagementOperations ManagementIT Operations Management

Webaroo

Senior Manager - Tech. Solutions

May 2011Jul 2020 · 9 yrs 2 mos · Mumbai Area, India

  • Managing Technical Alliances @Webaroo
Technical AlliancesSolution SellingProduct Management

Education

Savitribai Phule Pune University

Bachelor's degree — Information Technology

Jan 2006Jan 2010

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