Awanish Prasad

CEO

Gurgaon, Haryana, India15 yrs 2 mos experience

Highly StableAI Enabled

Key Highlights

14+ years in B2B and B2C product leadership.
Expert in Conversational AI and SaaS product scaling.
Successful international product launches in multiple geographies.

Stackforce AI infers this person is a SaaS and Conversational AI expert with extensive B2B and B2C experience.

Contact

Skills

Core Skills

Product ManagementStrategic ThinkingConversational AiBusiness Growth StrategiesCustomer ExperienceProduct VisionBusiness-to-business (b2b)

Other Skills

AnalyticsArtificial Intelligence (AI)BOTBusiness AnalysisBusiness Case PreparationBusiness DevelopmentBusiness StrategyCRMChatbot DevelopmentChatbotsCompetitive AnalysisConsumer InsightConsumer InternetConsumer ProductsContact Center as a Service (CCaaS)

About

Global Product & Business Leader with 14+ years of experience in building and scaling B2B and B2C products/ Businesses leveraging Conversational/ generative AI, OTT messaging and SaaS platforms. I have successfully launched and scaled products in international geographies specifically UAE, KSA, Indonesia, Philippines & Singapore, by building and leading cross-functional teams of product, tech, marketing, and sales. As an early developer of Conversational AI platform I have also contributed in Opportunity creation & Market development to provide Innovation, growth and Scalability.

Experience

Authbridge

Vice President of Products

Apr 2025 – Present · 11 mos

Ecom express limited

Product Head

May 2024 – Apr 2025 · 11 mos · Gurugram, Haryana, India · On-site

Strategic ThinkingBusiness-to-Business (B2B)LeadershipContact Center as a Service (CCaaS)ccaasUCaaS+3

Valuefirst

2 roles

Global Head Product & Solutions

Dec 2022 – Apr 2024 · 1 yr 4 mos · Gurugram, Haryana, India

Strategic ThinkingBusiness-to-Business (B2B)Business Growth StrategiesConversational AILiveChat ChatBotChatbots+7

Vice President of Products

Jan 2016 – Sep 2021 · 5 yrs 8 mos · Gurgaon, India

Co-Founding Member of the SaaS Vertical offering Conversational AI based Support Marketing & Commerce usecases..
One of the early leaders in adopting WhatsApp for support and Marketing use cases clocking 22 Mn sessions with 800K+ Unique users per Month in 2020
Built Product, Product Marketing and pre-sales Team from scratch.
Launched & Scaled products in UAE, KSA & Indonesia to build SaaS revenue of $6 Mn / Year.
Product Vision & Roadmap for Chatbot and AI as services
Built Product, Tech, Marketing & Sales Team from Scratch

Product VisionStrategic ThinkingBusiness Case PreparationBusiness-to-Business (B2B)Long-term VisionImplementation Plans+6

Paytm

Product Head

Sep 2021 – Dec 2022 · 1 yr 3 mos · Noida, Uttar Pradesh, India

Strategic ThinkingProduct ManagementCustomer ExperienceArtificial Intelligence (AI)Strategic LeadershipContact Center as a Service (CCaaS)+3

Mobikwik

Product Lead- ZaakPay

Jul 2015 – Dec 2015 · 5 mos · Gurgaon, India

Product VisionImplementation PlansStakeholder Engagement

Times internet

Product Lead - Techgig.com

Mar 2014 – Jul 2015 · 1 yr 4 mos · Noida, Uttar Pradesh, India

Implementation PlansStakeholder Engagement

Hungama digital media entertainment pvt. ltd.

Product Manager-Consumer Business

Sep 2012 – Feb 2014 · 1 yr 5 mos · Mumbai

Responsible for Product Ideation, development and Management along with Product Marketing for Hungama.com and Hungama's Co-branded Online stores..

Implementation PlansStakeholder Engagement

Cartrade.com

Product Manager

Oct 2011 – Sep 2012 · 11 mos · Mumbai Area, India

Responsible for Product Ideation, development and Management for CarTrade.com and CarTradeExchange.com
Key Products Launched and Managed
1) Online Market-Place (Online Auctions)
o More than 600 Auctions a Day
o More than 1000 Bid at a Time
2) Successfully Ideated and Launched the CarTrade's Mobile Application (B2B App) with Inventory Management, Mobile Bidding, CarTrade True Price
3) Dealer management System (Dealer Profiling)
4) Successfully Developed and Managed the Certified Inventory Program of Used cars