Naman Jain

Product Manager

Noida, Uttar Pradesh, India8 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Achieved 45% surge in conversion rates.
Integrated payment gateways, improving success rates by 70%.
Reduced customer churn by 20% with new features.

Stackforce AI infers this person is a Product Manager with expertise in SaaS and Fintech industries.

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Skills

Core Skills

Product ManagementProject ManagementProduct StrategyPayment Systems

Other Skills

API AutomationAPI TestingAutomated Software TestingBusiness AnalysisC++CSSCommunicationCross-Functional Team BuildingCustomer EngagementE-commerceHTMLJavaLeadershipLinuxManagement

About

At HT Labs, our cross-functional team and I have revamped the OTTplay Premium, leading to a 45% surge in conversion rates and a 50% boost in new subscribers, thanks to targeted campaigns. My educational foundation in Business Analytics from BITS Pilani underpins a strategic approach to product management, ensuring that new features like Auto Renewal Cancellations are implemented seamlessly, reducing customer churn by 20%. With a solid technical background in Computer Science from Mangalayatan University and hands-on experience in payment gateway integration, our team has achieved a remarkable 70% improvement in payment success rates. In collaboration with marketing, we've crafted and executed strategies that resonate with our audience, reinforcing my commitment to building solutions that resonate with the market's needs and drive meaningful engagement.

Experience

Ht labs

Product Manager

Nov 2021 – Present · 4 yrs 4 mos · Delhi, India · Remote

1. Led the cross functional team responsible for the end-to-end payment process, including payment gateway integration, transaction processing, and renewals. Successfully integrated multiple payment gateways, including Juspay, Razorpay, Billdesk, Paytm, and others, resulting in improvement in payment success rates 70%.
2. Revamped the OTTplay Premium subscription bundle with plan extensions, resulting in a 45% increase in CVR.
3. Collaborated closely with the marketing team to develop and execute targeted campaigns to promote the subscription product, resulting in a 50% increase in new subscribers within a 6-month period.
4. Implemented a new Subscription feature: Auto Renewal Cancellations, resulting in a 20% decrease in customer complaints.
5. Conducted market research and user testing to identify key pain points and implemented changes to the game's user interface, resulting in a 10% decrease in user churn.
6. Implemented Auto-Recurring payments on subscriptions, adhering to RBI guidelines resulting in 50% CVR month on month.
7. Collaborated with finance and accounting teams to reconcile payments, subscriptions and ensure accurate financial reporting.
8. Driving the product roadmap and acquisition strategy for OTTplay Premium (Payments & Subscriptions), scaling up the subscriber base by 2X in 8 months.