Jan 2022 – Jun 2023 · 1 yr 5 mos · Bengaluru, Karnataka, India

• Scaled up MoM GMV by yy.y% to xxx.x mn (Q1 ’23) by
• Soft launching Flights, Hotels, Cabs, Bus, Trains, Visa & Insurance categories on Cleartrip Business, a travel booking tool for corporate Indian users

Feb 2021 – Dec 2021 · 10 mos · Bengaluru, Karnataka, India

• POSTPAID (BNPL)
• Scaled up Postpaid sign-ups by xx% to xx mn (Q1 ’21) by
• o Launching Postpaid Mini, small-ticket instant loans to help users manage monthly expenses, increasing
• sign-ups from xx mn to xx mn (Q1 ’21)
• o Optimizing user journey (reducing inputs, redesigning user flows), improving conversions from xx % to
• xx % (Q1 ’21)
• PERSONAL LOAN
• Increased WoW loan disbursals by xx % to xx mn (Q2 ‘21) by
• o Launching Real-Time Offer journey, increasing WoW loan disbursals from xx mn to xx mn (Q2 ‘21)
• o Optimizing credit assessment flow for users, increasing bureau check conversions from xx % to xx %
• (Q2 ‘21)
• CREDIT SCORE
• Scaled up total Credit Score user base by xx % to xx mn (Q2 ’21) by
• o Reducing inputs required to check credit score, increasing total base by xx % to xx mn (Q2 ’21)
• o Using details of Equifax to fetch other bureau scores, further increasing user base by xx % to xx mn (Q2 ’21)

Dec 2018 – Feb 2021 · 2 yrs 2 mos

• Reduced bad order % by xx bps to yy% by
• Launching an alerting mechanism, facilitating City Teams to reduce bad
• order% by bps to yy%
• Introducing real-time monitoring dashboard, enabling managers to ensure ~xx%
• serviceability

Aug 2017 – Dec 2018 · 1 yr 4 mos · Bangalore · On-site

• Amazon Andon
• Reduced product quality concessions by
• Rolling out Andon feature to Hardlines category, reducing daily concessions by xx bps
• Onboarding additional analytical rules, further reducing daily concessions by xx bps
• Concession Abuse Prevention
• Reduced WoW total concessions by xx bps using a Customer
• Abuse Detection model, addressing the issue of fraudulent cases in Mobiles category

Nov 2015 – Jun 2017 · 1 yr 7 mos · Bengaluru Area, India · On-site

• Reduced Avg. Delivery Time by x.x days to y.y days (H2 ’15) by implementing package sort optimization techniques at Mother Hubs (MH)
• Reduced Avg. Delivery Time further by z.z days to q.q days (H1 ’16) by implementing automated orchestration & planning of shipments

Jan 2014 – Oct 2015 · 1 yr 9 mos · Mumbai, Maharashtra, India

• Designed and implemented a product for deduplication of mn+ customer records
• Implemented advanced householding algorithm for mn+ insurance policies for third largest insurance firm

Jan 2010 – Dec 2013 · 3 yrs 11 mos · Mumbai, Maharashtra, India · On-site

• • Reduced faulty card transactions by 79.71% by introducing an SMS feature for customers