Siyaram Gupta

Product Director

Bengaluru, Karnataka, India16 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Achieved 0→1 product launches with significant revenue growth.
  • Reduced fraud by 90% while improving payment success.
  • Designed compliance-first product strategies in fintech.
Stackforce AI infers this person is a Fintech and E-commerce product leader with a strong focus on compliance and user retention.

Contact

LinkedIn

Skills

Core Skills

Product LeadershipProduct StrategyMonetizationCompliancePaymentsKyc/aml0→1 Product LaunchRisk ManagementProduct ManagementOnboardingCustomer SatisfactionFulfillment OperationsManufacturing OperationsProject Management

Other Skills

Allocation EngineAnalytical SkillsB2B2CBusiness AnalyticsBusiness StrategyChatbot/AutomationCompliance (TDS/GST/RegTech)Content Management Systems (CMS)Cost ReductionCross-functional CollaborationsCustomer Satisfaction (CSAT)Data-informed Decision MakingDigital ManufacturingFinTechGrowth / PLG / Retention

About

I build and scale products where growth, trust, and compliance intersect — primarily in fintech, but also across gaming and commerce. My work focuses on payments, KYC/AML, rewards & monetization, fraud/risk, and compliance-first product strategy, with a track record of 0→1 launches, PLG plays, and building product orgs that scale. Highlights of impact: Fintech: Redesigned payments/KYC/payout systems to 2× auto-verification, +25% funnel completion, −40% queries, and payout automation 82%→98%, boosting retention & trust. Risk & Compliance: Partnered with Legal/Compliance to design growth strategies resilient to TDS/GST and AML shifts; reduced fraud ~90% while improving payments success ~20%. Rewards & Monetization: Crafted loyalty and referral systems that lifted retention ~25% and grew DAUs 30%+. Broader product leadership: From launching a Rummy app to ₹25L/day in 3 months, to improving CSAT, SLAs, and cost efficiency at MakeMyTrip, Ola, and ShopClues. I thrive in environments where regulation meets innovation and where teams balance speed with responsibility. For me, product leadership is about shaping both outcomes and cultures.

Experience

Junglee games

2 roles

Director, Product Management — Head of Product (Payments, Rewards, KYC & Compliance)

Promoted

Jul 2023 – Present · 2 yrs 8 mos · Greater Bengaluru Area · Hybrid

  • Lead Payments, KYC/AML, Rewards & Compliance; partner with CXOs for compliance-aligned growth.
  • Scaled team 4→16; set OKRs, pod cadence, and data-driven rituals.
  • Rebuilt KYC/Add-Cash/Payouts → 2× auto-KYC, ~25% funnel uplift, ~40% fewer queries.
  • Payouts automation 82%→98% → stronger D30 retention and ops efficiency.
  • Drove TDS/GST strategy to protect growth; redesigned rewards to lift early-cohort retention ~25%.
Product LeadershipProduct StrategyProduct VisionTeam BuildingCross-functional CollaborationsFinTech+4

Associate Director, Product Management

Sep 2022 – Jul 2023 · 10 mos · Greater Bengaluru Area · Hybrid

Payments (UPI/Cards/Wallets)KYC/AMLCompliance (TDS/GST/RegTech)Rewards & LoyaltyRisk & Fraud PreventionPayments

Gameskraft

Associate Director, Product Management — Head of Product (Payments, KYC & Trust)

Oct 2020 – Sep 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India · Hybrid

  • Owned Payments, KYC/AML & Trust across 3 real-money titles; led a 7-member product team and OKR planning with Legal, Engg, Analytics & Compliance.
  • Shipped 0→1 Playship Rummy to ₹25L/day revenue in 3 months.
  • Revamped identity/payment flows → ~20% payment success uplift across 3 games.
  • Built rules + ML–based prevention → fraud −90%; launched referral loops + funnel fixes → DAU +33%.
  • Built modular platform components for Login, KYC, Payouts, Gameplay, Matchmaking, Rewards.
Product LeadershipTeam BuildingHigh impact teamFinTech0→1 Product LaunchMonetization+6

Make my trip

Manager, Product Management — Supply Side (Hotels & Partners)

Dec 2018 – Oct 2020 · 1 yr 10 mos · Gurgaon, India · On-site

  • Led supply-side product across MakeMyTrip & Goibibo; owned partner lifecycle (onboarding, CMS, engagement).
  • Built leaderboard/rewards engine; launched lifecycle persuasion to lift partner revenue & retention.
  • Improved partner CMS & onboarding → content scores +25%.
  • Launched Activities/Events platform → new B2B2C monetisation line.
  • Redesigned partner app UX → faster task flows, lower support dependency.
  • Managed a 2-member pod; mentored PM & PA on roadmap and execution.
Problem SolvingAnalytical Skills0→1 Product LaunchLifelong LearningProduct Road MappingOnboarding+4

Ola (ani technologies pvt. ltd)

Product Manager — Customer Experience & Fulfillment

Dec 2017 – Nov 2018 · 11 mos · Bengaluru, Karnataka, India · On-site

  • Delivered post-order CX & fulfillment tooling → better delivery transparency & faster resolution.
  • Built live rider tracking for agents & customers.
  • Overhauled refund/cancellation flows → CSAT ↑.
  • Launched structured chatbot → contact ratio −15%.
  • Built CRM tools for support agents (faster, contextual resolution); mentored 1 Product Analyst.
Product ManagementAnalytical SkillsOrganizational AgilityProduct StrategyProduct Road MappingCustomer Satisfaction (CSAT)+4

Shopclues

Product Manager — Fulfillment & Seller Operations

Mar 2015 – Dec 2017 · 2 yrs 9 mos · Gurgaon, India · On-site

  • Owned fulfillment & seller platforms; partnered with logistics, seller ops, and tech for execution.
  • Built shipment allocation engine → shipping cost −18%, SLA +20%.
  • Redesigned pickup & delivery flows → lead time −30%.
  • Created seller CRM + dashboards → streamlined fulfillment & faster resolution; mentored 1 PA
Product DevelopmentProduct ManagementProduct DesignBusiness StrategyBusiness AnalyticsAllocation Engine+3

Amazon

Live Project

Aug 2014 – Oct 2014 · 2 mos · Lucknow

Adidas group

Summer Intern

Apr 2014 – May 2014 · 1 mo

Indian institute of management, lucknow

Management Student

Jun 2013 – Mar 2015 · 1 yr 9 mos

Tata motors

Assistant Manager — Manufacturing (MES & Digital Ops)

Aug 2009 – Jun 2013 · 3 yrs 10 mos · Ahmedabad, Gujarat, India · On-site

  • Contributed to MES digitization at the Nano plant; enhanced vehicle tracking and quality control.
  • Built an early foundation in cross-functional delivery, system integration, and digital operations.
Manufacturing Process ImprovementProject PlanningProject ManagementDigital ManufacturingSupply Chain ManagementManufacturing Operations

Education

Indian Institute of Management, Lucknow

Master of Business Administration (MBA) — Marketing & Operations Management

Jan 2013 – Jan 2015

HBTI Kanpur

B.Tech — Chemical Technology

Jan 2005 – Jan 2009

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