Dikshit Maheshwari

Senior Software Engineer

Jaipur, Rajasthan, India5 yrs 10 mos experience

Most Likely To Switch

Key Highlights

Led development of high-impact features at Hiver.
Successfully migrated data with zero downtime at Amazon.
Created internal tools that improved operational efficiency.

Stackforce AI infers this person is a SaaS and E-commerce software engineer with strong AWS expertise.

Contact

dikshit.m@hiverhq.com LinkedIn

Skills

Core Skills

PhpAwsDynamodbReact.js

Other Skills

AWS AthenaAWS DynamoAWS GlueAWS LambdaAWS Step FunctionsAmazon S3Android DevelopmentCC++Competitive programmingDjangoJavaJavaScriptKafkaMongoDB

About

Senior Software Engineer. I have a keen interest in how algorithms work and look forward to what the future holds for us, optimistic about most things and eager to be a part of it.

Experience

Hiver

Software Development Engineer - 2

Mar 2023 – Present · 3 yrs · Bengaluru, Karnataka, India · Remote

◦ Led the development of Custom Fields, a feature that allows user to create generic fields for conversations like dropdowns, date, text and number. The user can filter conversations based on dropdown custom fields and create views. The feature was adopted by more than 40% of all accounts.
◦ Developed a feature to add attachments in custom email templates, where the user can upload attachments, download them, display and render them to the end user.
◦ Led the development of a feature that allows users to generate summary of email conversations. This includes data cleaning of the email content, conducting POC's for different enterprise LLM models for response time and quality of summary generated and integrating LLM APIs to generate the end result. The feature receives 100,000 requests per month and has led to the development of more advanced features on top of it.
◦ Designed a feature that helps customer's experience the full-functionality of Hiver during trial plans. This included automating creation of tags, SLA policies, Automation rules and deletion of this facility once the trial period time ends.
◦ Led the effort to upgrade Php version for a major service from Php7.3 to Php8.2. This also included upgrading major dependencies like Laravel from 5.8 to 10.x among others. Also created an A/B testing plan to deploy this change to production.
◦ Reduced the P99 Latency for a major API from 2500ms to 770ms by writing a job to delete and repopulate fewer entries.
◦ Reduced DocumentDb storage space for a service and wrote a cron to perform periodic cleanups of old data. Resulted in reduction of storage space by 55%.

PHPDjangoAWS LambdaAWS Step FunctionsAWS DynamoAmazon S3+2

Amazon

Software Development Engineer

May 2021 – Mar 2023 · 1 yr 10 mos · Bangalore Urban, Karnataka, India

◦ Created multiple state machine workflows for an Amazon Service that allows sellers to book slots for Amazon to pick up their products and deliver them to Amazon’s warehouse. This included creating multiple microservices, Lambda functions, DynamoDB tables, S3 buckets, SQS queues.
◦ Used AWS Firehose delivery stream to store the result of an AWS State Machine execution to an AWS S3 bucket, and created AWS Glue tables to query the results of the execution by integrating with AWS Athena. This provided faster query resolution by running SQL queries on AWS Athena console, which reduced the debugging time by 60%.
◦ Created and implemented the design for migration of data between DynamoDb tables using lambda functions, DynamoDb streams and s3 bucket, without impacting any live data and with zero downtime.
◦ Developed a cache mechanism to prevent service failure in case downstream API call fails. This resulted in reduction of failure count of our API by 28% and reduced response time of our API by 1.5 sec.
◦ Mentored a new hire and held knowledge transfer sessions on writing AWS infrastructure code using cloudformation and cdk templates for the team.
◦ Worked as on-call for a week once every two months to resolve seller issues encountered while using our tech systems.

AWS LambdaDynamoDBS3SQSAWS GlueAWS Athena+1

Samsung electronics

2 roles

Software Engineer

Sep 2020 – May 2021 · 8 mos · Noida, Uttar Pradesh, India · On-site

Worked on Secure Folder, which is an app on Samsung devices that allows users to decouple personal and professional data. A user can store his professional photos, contacts inside the gallery and contacts folder in the Secure Folder, while keeping his personal data in the gallery present outside the Secure Folder.

Software Engineering Intern

Jan 2020 – May 2020 · 4 mos · Noida, Uttar Pradesh, India · On-site

Shipsy

Software Engineering Intern

May 2019 – Jul 2019 · 2 mos · Gurgaon, India

Created a portal for internal monitoring use of the company, which displayed shipments created at the main portal, for transparency and faster audit by the business team. Also developed cleaner UI using ReactJS and Redux to display the results obtained while sending requests to API endpoints. Got appreciation for this from the CTO.

React.jsRedux