Oct 2015 – Mar 2016 · 5 mos · Gurgaon, India

• Online Payments – Enabling customers to make payment efficiently
• Lead Online Payments product handling 1 Mn transactions p.m. worth 130 Mn USD across 9 websites
• Monitor, analyze and drive improvements in payment step funnel conversion for various lines of businesses
• Drive enhancements in user experience across Desktop, Mobile site, Android and iOS apps
• Conceptualize, launch and scale MyWallet – in-house closed wallet solution to drive loyalty
• Drive strategic relationships with 25+ payment service providers, banks and card networks
• Circulate white papers and analytical reports internally on best practices and latest insights in payments
• Research and implement alternate payment methods to drive customer acquisitions from key geographies
• Track and improve on operational metrics such as API latencies, downtimes and customer escalations
• Build & optimize in-house Risk Engine to minimize frauds and chargeback risks
• Represent the organization on various national and international payment forums
• Route Planner – The ultimate guide to travel between cities in India
• Lead Route Planner product enabling search of optimum routes between 4000+ Indian cities
• Enable ranking the best options from 1 bn routes and 20 bn schedules of flights, buses, trains and cabs
• Integrate with respective line of business to enable booking the combination in one go
• Horizontal Services – The platforms build to scale effectively
• Lead Horizontal Services division enabling critical platforms & services
• Create a discounting platform to centralize couponing capability across various line of businesses
• Manage critical common services: Login, Risk Control, Mobile number verification through OTP & IVRS

Mar 2014 – Oct 2015 · 1 yr 7 mos · Gurgaon, India

Apr 2012 – Mar 2014 · 1 yr 11 mos · Gurgaon, India

Apr 2011 – May 2011 · 1 mo · Bengaluru Area, India

• Revenue management: Accurate P&L simulation and OM projection for the telecommunications dept.
• Analyze onsite-offshore mix for fixed price projects, automate rate re-negotiations of expensive resources
• Achieved reduction in resource forecasting error from 28% to 10% through improved reporting
• Awarded Pre-placement offer along with WiSE Cracker – the best internship award and ‘Feather in the Cap’ award

Aug 2008 – Mar 2010 · 1 yr 7 mos · Bengaluru Area, India

• Scrum Master in an Agile project management setup: Interface between management & technology teams
• Design, develop and optimize graphical user interface performance for Nokia S60 based devices
• Improvise on ‘scalable vector graphics’ format used for rendering menu icons on mobile devices

Jul 2006 – Jul 2008 · 2 yrs · Bengaluru Area, India

• Represent team for onsite projects in the headquarters of Samsung Electronics, Suwon, South Korea
• Design and develop Video Call application for Samsung G810i phone
• Ideate and implement secondary use cases such as ‘slideshow’ and ‘doodle’ using the application

May 2004 – Jul 2004 · 2 mos · Adelaide, Australia

• Research on the impact of gas plasma treatment of seeds which are of conservation and horticulture importance
• Formulate & validate hypotheses of the impact through multiple methods of investigation
• Awarded letter of appreciation by Prof. Hans Griesser for the contribution in the research
• The final report could be accessed at: http://www.aff.org.au/Griesser_Plasma_treatment_of_%20seeds_Final.pdf