Beta Sahoo

Co-Founder

India15 yrs 6 mos experience

Highly Stable

Key Highlights

Over a decade of experience in logistics and operations.
Scaled e-commerce business by 7x and improved margins by 30%.
Led automation efforts reducing error rates to less than 1%.

Stackforce AI infers this person is a logistics and operations expert with a strong focus on e-commerce and supply chain management.

Contact

Skills

Core Skills

Operational ExcellenceLogistics ManagementE-commerce LogisticsTeam LeadershipSupply Chain ManagementCustomer Experience ManagementLogistics OperationsOrder Fulfillment

Other Skills

AnalysisAutomationBusiness StrategyCost ReductionCustomer Relationship Management (CRM)E-commerceLogistics Network DesignNetwork OptimizationOperational Policy ImplementationOrder ManagementP&L ManagementProcess ImprovementReverse Supply Chain ManagementTeam Management

About

With over a decade of experience in logistics and operations, I bring expertise in supply chain management, operational excellence, scaling business operations along with team leadership to any role. My mission is to develop scalable and innovative solutions that align with Company's goals to delivering exceptional customer experiences. Motivated by operational excellence, I aim to foster collaboration and diverse perspectives within the team to drive impactful results.

Experience

Career break

Personal goal pursuit

Sep 2025 – Present · 6 mos · Bengaluru, Karnataka

Taking a break. Enjoying time with family. Focusing on mental health. Working on few ideas. Open to consulting assignments in early stage & growth phase startups.

Coupang

Director - Logistics Operations

Jun 2023 – Aug 2025 · 2 yrs 2 mos · Seoul, South Korea · On-site

1. Led operational excellence for middle mile (~5 mn parcels daily)
2. Reduced defects in sortation by >50%
3. Led automation efforts for middle mile; Introduced robotic sortation system
4. Improved reliability of automation by reducing error rate < 1%

Operational ExcellenceAutomationLogistics Management

Shadowfax

Vice President - Operations

Sep 2019 – Sep 2022 · 3 yrs · Bengaluru Area, India

1. E-commerce P&L owner; Scaled business by 7x
2. Led E-commerce logistics operations
3. Improved margins by 30%

E-commerce LogisticsP&L ManagementTeam Leadership

Supply chain

Consultant

Apr 2019 – Sep 2019 · 5 mos

Myntra jabong

2 roles

Associate director - Supply chain management

Promoted

Jul 2017 – Apr 2019 · 1 yr 9 mos

1. Responsible for last mile delivery operations of Myntra’s in-house logistics with annual P&L of Rs 1 billion, lead a
team of 100+ managing delivery of 2 million shipments monthly.
2. Responsible for design of alternate delivery models and expansion of logistics network
3. Led the design & execution of variable delivery model (Kirana network) projected to save Rs 150 million
annually.
4. Increased network coverage by 20% through franchise model in Tier 2 & 3 cities, achieved overall logistics cost
reduction by 10%.

Supply Chain ManagementLogistics Network DesignTeam Leadership

Business Manager - Customer experience

May 2016 – Jun 2017 · 1 yr 1 mo

1. Managed process excellence & customer experience for Myntra’s in-house Logistics network.
2. Conceptualized & introduced CSAT (Customer satisfaction) survey to gauge last mile service experience, improved
CSAT (Customer satisfaction) score from 65% to 90% within 6 months of launch.
3. Reduced customer complaints by 30% through process excellence initiatives in last mile network.
4. Led a cross functional team to improve delivery experience, achieved improvement in NPS by 10 points.

Customer Experience ManagementProcess Improvement

Zimply

Founding Member & Head of SCM

Nov 2015 – Apr 2016 · 5 mos · Delhi, India

Blinkit

AVP - Hyperlocal Operations

Jun 2015 – Nov 2015 · 5 mos · Gurgaon, India

1. Set up a captive logistics business with operations in 8 cities, recruited and supervised a team of 50 & 500+ delivery staff in just 3 months.
2. Conceptualized and implemented single hub operations in a city leading to reduction in logistics cost by 30%
3. Led a cross-functional team in testing and operationalizing automatic order allocation process by leveraging mobile technology

Logistics OperationsTeam Management

Snapdeal

2 roles

Senior Manager - Logistics

Promoted

Apr 2014 – Jun 2015 · 1 yr 2 mos · New Delhi Area, India

1. Set up a team of 35 to operate reverse supply chain with annual P&L of Rs.1.2 billion.
2. Improved performance by 60% within 6 months through network design and structured analysis.
3. Reduced logistics cost by 30% saving Rs 350 million per annum through network optimization and negotiations with third party logistics partners.

Logistics ManagementTeam LeadershipCost Reduction

Manager - Marketplace Operations

Apr 2012 – Apr 2014 · 2 yrs · New Delhi Area, India

1. Led a team of 40 responsible for successful fulfilment of orders within promised SLA and drafting & implementing operational polices for more than 1,00,000 sellers
2. Conceived, drafted, and executed alternate fulfilment plan which led to improvement in fulfilment rate by 80%
3. Successfully implemented improvements in pre-shipping supply chain processes & policies that led to improvement in fulfilment time by 50% and reduction in customer escalations by 40%

Reverse Supply Chain ManagementNetwork OptimizationLogistics Management

Hsbc

Analyst

Sep 2009 – May 2010 · 8 mos

1. Conceptualized and developed risk scorecard for customers that led to $1 million in savings annually.
2. Developed a marketing strategy to increase credit card spend in retail stores with impact of $8 million on annual revenue.

Order FulfillmentOperational Policy Implementation