Nov 2020 – Dec 2024 · 4 yrs 1 mo · Bengaluru, Karnataka, India · Remote

• Played key role in building & growing Precisa (precisa.in) SaaS for realtime financial documents analysis like Bank Statements, GST Returns & Credit Bureau Reports. OOTB Account Aggregator Integration helps securely fetch data directly from the source. This product is currently being used by commercial enterprises & law enforcement agencies for variety of use cases like credit evaluation, anti-money laundering investigations, wealth management, insurance etc.,
• Our flagship product Finezza (finezza.in) platform comprising of Loan Origination & Management Solutions is helping Banks & NBFCs manage end-to-end lending lifecycle. Easy to use Admin web interface, Borrower onboarding journey, Line of Credit (revolving & non-revolving) Products, Co-lending & FLDG support, CKYC & other OOTB integrations with third party services are some of the key capabilities.

May 2015 – Nov 2020 · 5 yrs 6 mos · Bengaluru, Karnataka, India

• In my capacity as Global Product Lead for Microsoft Advertising Policy Enforcement Systems & Content Moderation Tools, I worked on following interesting initiatives:
• 1. Phishing ads detection using rules engine & machine learning model. 500% increase in phishing detections in a year.
• 2. Content moderation tool re-design for pre and post approval manual review of advertiser generated content. 35% increase in reviewer throughput
• 3. Definition and enforcement of new policies related to under-age users safety, unauthorised third party tech support, unauthorised distribution of software, government service, weapons and adult content
• 4. Policy enforcement for new ad types like responsive display & search ads, dynamic search ads and ad customisers
• 5. Platform change to enforce policy based on user's location instead of publisher location, for conformance with local laws
• 6. Multi-class machine learning model for detection and tagging of different categories of content
• 7. Image based machine learning models for detecting adult and weapon content in product ads

Oct 2007 – Mar 2015 · 7 yrs 5 mos · Bengaluru Area, India

• Launched array of global products including Yahoo! Search Product Vertical in Taiwan & user engagement improvements on US site, Yahoo! HotJobs Job Seeker Portal re-design, user behavior targeted Product Listing Display Ads, Zillow integration on Yahoo! Real Estate.

Nov 2005 – Sep 2007 · 1 yr 10 mos · Bengaluru, Karnataka, India

• Made choice to pursue IC role as I didn't enjoy people management, and joined Intelliworks team to launch SaaS CRM Solution for Higher Education market on Zoho CRM platform; also provided CRM Consultation to Manipal University, Bangalore.

May 2001 – Oct 2005 · 4 yrs 5 mos · Bengaluru, Karnataka, India

• Managed Email, Chat & Co-Browsing components of Talisma CRM product, with a team of five Product Managers.

Jun 2000 – Apr 2001 · 10 mos · Bengaluru, Karnataka, India

• Managed complete life cycle of packaged on-prem enterprise software deployment, including business analysis, solution architecting, product installation, configuration, testing and end user training.

Jan 1999 – Jun 2000 · 1 yr 5 mos · Bellevue, Washington, United States

• As first member of Talisma CRM Tech Support Team, played key role in hiring talent, setting up support processes, and providing pre & post sales support onsite and remotely.

Aug 1997 – Dec 1998 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Was part of Quality Assurance Team for Talisma CRM, first CRM product built out of India by team of former Microsoft employees.