Shami Raj — Founder
I’m a 2× founder and product leader with 20+ years building and scaling AI, SaaS, healthtech, and commerce products across India and APAC. I operate at the intersection of product strategy, AI/ML systems, design leadership, and operational excellence, with a track record of taking products from 0→1 to scale. Most recently, I founded Tasseo AI, an agentic, ML-native decision intelligence platform for ecommerce. I led the full 0→1 journey—product architecture, customer discovery, and GTM—building forecasting, elasticity, promo simulation, and competitor intelligence models. Our AI Workbench reduced retail analysis from 6–8 hours to under a minute and generated strong interest through 50+ discovery sessions across India & SEA. Tasseo was selected for the Antler AI Residency for its technical and commercial strength. Before that, I was the Co-Founder & Chief Product Officer at Loop Health (YC W20), where we scaled from 10 → 400 employees, serving 1,000+ companies and 750K+ employees & families. I owned the entire employee experience stack—product, engineering, design, healthcare ops, customer service, and claims. I built Loop’s full insurtech + healthtech platform, launched India’s first 24×7 medical concierge, expanded virtual care to 20+ specialties, and delivered best-in-class outcomes: NPS 70, app rating 4.8/5, healthcare engagement 5% → 15%, and 10× claims throughput with improved SLAs. I also helped fundraising across Seed → Series B with Khosla, Elevation, and General Catalyst. Earlier, I led product design for Amazon Pay, Amazon B2B, and Amazon Ads, scaling the design org from 1 → 15 and partnering with 500+ engineers and 50+ PMs to launch UPI, EMI, credit card, bill pay, and B2B procurement experiences. I thrive in roles that require clarity in ambiguity, high-velocity execution, and cross-functional leadership. My strength lies in connecting AI systems, user experience, service design, and business outcomes to build products that scale sustainably. If you’re building in AI, SaaS, fintech, healthtech, or ecommerce, or scaling a product org from 0 → 1 → N, I’d love to connect.
Stackforce AI infers this person is a seasoned leader in AI-driven SaaS and healthtech product development.
Location: Bangalore Urban, Karnataka, India
Experience: 26 yrs 1 mo
Skills
- Product Strategy
- Ai/ml Systems
- Product Leadership
- Team Management
- Product Management
- Healthcare Technology
- Product Design
- User Experience
Career Highlights
- Founded Tasseo AI, transforming ecommerce analytics.
- Scaled Loop Health from 10 to 400 employees.
- Led design initiatives at Amazon, impacting millions.
Work Experience
Tasseo
Founder (1 yr)
Self-employed
Leadership coaching and Fractional CPO (2 yrs)
Career Break
Health and well-being (5 mos)
Loop Health
CPO / Co-Founder (3 yrs 5 mos)
Cure.Fit
Head - Product design (7 mos)
TransformDesign.co
Founder and Curator (2 yrs 9 mos)
Amazon
Head Of Design - Amazon Pay (4 yrs 6 mos)
IBM Interactive - an IBM company
Managing Consultant - User Experience (4 yrs 6 mos)
Symphony Services
Manager - Interaction Design (2 yrs 8 mos)
Brainvisa Technologies
Sr. Design Manager (1 yr 8 mos)
Tangence
Creative Team Lead (11 mos)
Convergys
Visual Design Lead (7 mos)
eGain Corporation
Visual Designer (4 mos)
Lemon design
Sr. Graphic Designer (1 yr 7 mos)
Hyphen Strategic Design Pvt. Ltd.
Graphic Designer (2 yrs 6 mos)
Education
MBA (unfinished) at Devi Ahilya Vishwavidyalaya
B.A. at The Bhopal School of Social Sciences
