Sep 2023 – Mar 2025 · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

• Owned modernization and scale initiatives across the Global Availability Platform, providing real-time inventory visibility to storefront. Managed and grew two backend engineering teams delivering high-volume supply-chain services in a global, always-on environment.
• Led tech-transformation migration from a legacy PHP monolith to cloud-native microservices, reducing latency and increasing deployment agility
• Sustained 350M+ daily inventory updates with high availability, ensuring operational resilience at global scale
• Led engineering execution for availability and allocation systems, partnering with global supply-chain teams to align delivery with business priorities
• Advanced operational excellence through improved observability, automated safeguards, and biweekly execution reviews, reducing intervention overhead and supporting consistent global availability

Dec 2019 – Aug 2023 · 3 yrs 8 mos · Gurugram, Haryana, India

• Led engineering execution across Catalog, Retail POS, and Martech Platforms, managing ~40 engineers including four Engineering Managers. Drove platform modernization, delivery governance, and rapid omni-channel retail scale-up in a high-growth environment.
• Retail POS & Offline Commerce
• Designed, built, and scaled the Offline Store Billing System from the ground up, enabling revenue continuity across 180+ stores in 70+ cities and supporting ₹90–100 crore quarterly offline revenue (≈₹350+ crore annualized) with >99% uptime
• Enabled strategic omni-channel capabilities such as In-store Orders, Endless Aisle, Unified Returns, Gift Cards, and role-based sales and operational reporting, strengthening store performance transparency and decision-making
• Accelerated store launch timelines and improved checkout performance, elevating in-store experience during Nykaa’s fastest physical expansion phase
• Catalog Platform
• Delivered the unified catalog platform, improving ingestion and processing efficiency from 10 hours to 30 minutes to support rapid SKU and brand growth
• Led phased migration from the legacy monolithic environment to support rapid product and assortment growth
• Mentored Engineering Managers and senior engineers to strengthen accountability, cross-functional alignment, and operational excellence.
• Strengthened cross-functional collaboration across Retail Ops, Finance, and Product to ensure execution rigor and business alignment

Dec 2017 – Nov 2019 · 1 yr 11 mos · Gurgaon, India · On-site

• Co-founded an EdTech product venture delivering scalable digital learning experiences. Built and led a multidisciplinary engineering team driving end-to-end product development, operational reliability, and rapid iteration in a fast-moving startup environment.
• Architected and delivered a cross-platform LMS (React Native + Web) enabling unified learner and instructor experiences across mobile and desktop
• Designed a modular, secure, and cost-efficient platform supporting seamless content delivery and accelerated feature evolution as product needs scaled
• Operationalised engineering processes including CI/CD, observability, incident handling, and secure content distribution to ensure product stability and continuity
• Partnered closely with Business, Sales, and Academic teams to capture customer requirements, validate product-market fit, and translate feedback into actionable roadmaps
• Built the engineering organisation from the ground up, including hiring strategy, capability development, and mechanisms for aligning technology decisions with evolving business goals

Feb 2012 – Oct 2017 · 5 yrs 8 mos · Gurugram, Haryana, India · On-site

• Progressive growth: Senior Software Engineer → Lead Engineer → Engineering Manager → Senior Engineering Manager
• Supported PayU India’s evolution from launch to nationwide enterprise scale as one of India’s leading digital payments businesses. Contributed across the full growth arc: 0→1 new product creation, 10→100 scale-up, and into the 100→1000 enterprise scale phase as merchant and transaction volumes expanded across the country. During this period, the company completed the US $130 million acquisition of Citrus Pay to accelerate merchant growth and strengthen PayU’s market position .
• Led engineering delivery for merchant onboarding automation, dashboards, analytics, invoicing, and web-store capabilities across PayUmoney and PayUbiz
• Implemented ELK-based observability and unified integration frameworks, reducing issue diagnosis and recovery time by approximately 40 percent
• Improved platform resilience and scalability through architectural modernization, caching strategies, and optimized static content delivery during rapid transaction growth
• Established operational governance including performance audits, monitoring and alerting standards, test automation, and deployment quality controls
• Collaborated with Product, Business, Risk, and Compliance partners to reduce onboarding friction and enable revenue-supporting capabilities for thousands of merchants
• Recruited and developed a high-ownership engineering team of more than fifteen developers with clear accountability and disciplined delivery execution

Jul 2009 – Jan 2012 · 2 yrs 6 mos

• Progressive growth: Software Engineer → Senior Software Engineer → Lead Engineer
• Contributed to core system software for Samsung Galaxy smartphones and tablets, delivering performance-critical features during fast product cycles. Supported device stability, responsiveness, and multimedia experience enhancements on Android and proprietary Samsung platforms.
• Developed and optimized platform modules including browser components, media experiences, and system performance features for Galaxy devices
• Worked on Android OS upgrade initiatives and feature enhancements for flagship releases including Samsung’s first Galaxy Tab
• Improved responsiveness and memory efficiency in latency-sensitive interactions to enhance end-user experience
• Advanced modularity and code reuse practices to support quicker rollout of new features across device variants
• Provided on-site support during operator certification and resolved critical issues during pre-launch phases in the United States
• Awarded the Samsung Star Spot Award for independently resolving critical browser issues on the Galaxy Tab during launch readiness