May 2017 – Jan 2022 · 4 yrs 8 mos · Bengaluru, Karnataka, India

• CoC- IT Sales
• Business Process Specialist for Sales and Distribution for Mercedes Benz, Daimler Markets across the globe (17 markets): Passenger Cars, Vans, Trucks, Buses, Mobility and Financial Services.

Oct 2014 – Apr 2017 · 2 yrs 6 mos

• Johnson and Johnson Inc. USA
• Back to Baiscs - LATAM Production Support
• Associated with "Back to Basics" Program of Johnson and Johnson's MDD and Pharma division as a Support Team for SAP Deliver.
• Good work experience in HealthCare and Life care Sciences domain- Medical Devices, Pharma and Consumers divisions.
• Closely worked with Implementation team during Go Live and Hyper care Support post Go Live in Johnson and Johnson Inc. as part of Support team for their Global template project.
• Responsible for understanding Functional User Requirements from business analyze them and configure the solution accordingly on SAP platform conforming to standards and meet requirements. Also responsible to develop test cases and test scripts for User Testing, test the configured solution and prepare user guides.
• Responsible for solving tickets in the form of Incidents and Change Requests meeting Client SLA’s.
• Functional knowledge and experience: Organization Structure, Pre- Sales activities such as inquiry and quotation, Sales Orders (Standard Order, Rush Order, Cash Sales Orders) and major business activities such as Pricing, Billing, Shipping, ATP, Bill of Materials, Returns and Recalls,Consignment.
• Functional knowledge in SAP GTS: System communication setting ECC-GTS, Compliance Management (SPL, Embargo, Import/ Export Management), License determination, Custom’s
• Management, ECC-GTS mapping of document types/ item categories, Integration with Custom’s Info site to update for delta update of SPL.
• Functional Knowledge in SAP GATP: Basics of Core Interface (Support knowledge), Basic configuration and master data requirement, Product Allocation, Backorder Processing in APO, Transportation Shipment and Scheduling using Configurable Process Scheduling CPS.

Aug 2014 – Oct 2014 · 2 mos

• NuVasive Inc, USA
• Enhancement of Pricing and Rebates functionalities in a running SAP system of
• NuVasive Inc, a US based medical devices company, within 3 months using SAP ASAP
• methodology of implementation.
• Prepared Blueprint and Requirement Tractability Matrix that enabled smooth implementation
• of the functionalities within stringent timelines of 3 months.
• Successfully completed UAT, Regression testing and a week Hypercare post Go Live.

Mar 2014 – Jul 2014 · 4 mos

• Heineken International
• Support for 17 operating companies of Heineken International, leading Beer Company of the world, in Europe and Asia Pacific region as a Configurator L1 with a team of 100+ members.
• Roles and responsibilities included solving Request for Change, Standard Changes, Tasks and taking daily updates from the SAP SD team for their tickets as part of Agile process.

Dec 2013 – Mar 2014 · 3 mos

• Have undergone 3 months of extensive training in SAP SD Functional area. Have implemented a case study and performed various configurations and transactions as part of the Real Life Lab project training, with exposure to ASAP Methodology and Software development using Subversion tool (SVN).

Apr 2012 – Jul 2012 · 3 mos · Faridabad Area, India

• To Study the Pipe Front Fork line and to minimize the Rework of the component manufactured for HMSI Inc.
• Using DMAIC approach and Mini Tab software, suggested an action plan to reduce rework.