Sankarshan Mukhopadhyay

Co-Founder

India24 yrs 8 mos experience
Highly StableAI Enabled

Key Highlights

  • Expert in building digital trust and identity systems.
  • Proven track record in customer experience leadership.
  • Strong advocate for open digital ecosystems and community engagement.
Stackforce AI infers this person is a Digital Trust Architect with a focus on Decentralized Identity and Community Engagement.

Contact

Skills

Core Skills

Digital Trust ArchitectureDecentralized IdentityLocalizationInternationalizationCustomer Experience

Other Skills

Agentic AI GovernanceAgile MethodologiesBlockchainBloggingBusiness AnalysisCo-Active CoachingCoachingCoaching & MentoringCommunity EngagementContent EditingContent StrategyCopywritingCustomer EngagementCustomer Experience DesignData Analysis

About

I enable people and institutions to trust digital interactions by making data verifiable, identities secure, and online systems accountable and inclusive.My work sits at the intersection of digital trust, identity, and public infrastructure. I design and deploy standards-aligned trust layers—verifiable credentials, tokenized registries, decentralized directories, and assurance networks—that let ecosystems operate with confidence instead of friction.I support governments, multilaterals, and enterprises building Digital Public Infrastructure (DPI), verifiable data flows, and next-generation interoperability. The goal is simple: shift digital systems from “data you must verify” to “data that verifies itself.”If you're building identity systems, public platforms, or open digital ecosystems, I'm always open to conversations about what trustworthy, future-ready architecture should look like.email: sankarshan@pobox.com

Experience

Dhiway

2 roles

VP, Customer Experience

Promoted

Mar 2023Oct 2025 · 2 yrs 7 mos · Bengaluru, Karnataka, India

  • I am putting together the building blocks of a delightful end-consumer experience.
Technology ArchitectureCustomer Experience

Director, Customer Experience

Apr 2020Feb 2023 · 2 yrs 10 mos · Bengaluru, Karnataka, India

  • Digital trust, seamless data services and citizen services
Customer ExperienceCommunity EngagementDigital Trust Architecture

Hasgeek

Editorial Contributor

May 2021Jan 2023 · 1 yr 8 mos

  • Editor/Curator at The One Vote Project https://hasgeek.com/onevote
  • Contributor to Privacy Mode https://hasgeek.com/PrivacyMode
CopywritingCommunity EngagementContent Strategy

Sovrin foundation

Contributor

Jul 2020Dec 2023 · 3 yrs 5 mos

  • Chair at the Sovrin Governance Framework Working Group
Community Engagement

Trust over ip foundation

Contributor/Member

May 2020Present · 5 yrs 10 mos

Community EngagementTechnology ArchitectureDigital Trust ArchitectureDecentralized Identity

Covid credentials initiative (cci)

Community Contributor

Mar 2020Dec 2023 · 3 yrs 9 mos

Community Engagement

Kadalu.io

Community Outreach and Customer Success

Dec 2019Dec 2021 · 2 yrs · Bengaluru, Karnataka, India

  • Working on coordinating engagement with user community and keeping the end user experience incredibly simple!
Content Strategy

Gluster community

Contributor

Apr 2016Present · 9 yrs 11 mos · Bengaluru, Karnataka, India

  • A smattering of contributions intended to address topics raised by users of the project

Red hat

7 roles

Sr. Manager, Software Engineering

Mar 2015Aug 2019 · 4 yrs 5 mos

  • Engineering leader for Red Hat Gluster Storage and associated products - Red Hat HyperConverged Infrastructure and OpenShift Container Storage. Focused on ensuring an improved product experience for our customers and deliver success for deployed infrastructure. Providing technical engagement in customer engagements; addressing escalated situations from high value customers and resolving via structured product release planning. Working with a cross functional FTS team to enable growth of customer base.

Sr. Manager, Software Engineering

Sep 2013Feb 2015 · 1 yr 5 mos

  • I provided leadership for the delivery of Certification and Inter-Operability Engineering Services in Red Hat’s Customer Experience and Engagement Organization. Certification Engineering covers the complete range of products on the Red Hat Enterprise Linux Platform and amplifies the value of Red Hat's subscription model. Adopting agile software development principles allow us to deliver quick iterations of high quality software models across the range of products which are aligned with partner technologies. This allows us to bring new technology services to the end-customer at a very quick pace.
  • In my role I participated in initiatives for new partner ecosystem discovery, product development and scaling of internal process/business efficiency improvement. I have been heavily involved with Technical Partner Engineering Engagements for new product streams like Red Hat OpenStack Cloud Infrastructure and Red Hat Container Certification Program.
  • I have worked with a global team comprising Partner Product Marketing, Partner Engineering and Support Services inside Red Hat and our Partner ecosystem to ensure that there is a deeper technical understanding about our product lines and define a true collaborative effort.

Manager, Software Engineering

Mar 2008Aug 2013 · 5 yrs 5 mos

  • Delivered the first set of Red Hat Enterprise Linux platform centric engineering programs from the India Engineering Center. Defined business process to generate depth in Technical Partner interactions. Collaborated with world-wide organization towards redesign of partner engineering group workflows. Worked on products and programs flows for Application Compatibility Assurance, Certified Cloud Provider Program and Certified Software Applications initiative.
  • I my role, I
  • (a) directed the software systems development function, including the design, development, troubleshooting and debugging of software programs
  • (b) acted as an advisor to subordinates to meet schedules and resolve technical problems
  • (c) developed and administered schedules and performance requirements including budget responsibilities
  • (d) interacted with subordinate supervisors, customers and functional peer group managers in issues involving functional areas, other company divisions or units or customers and the company

Engineering Partner Manager

May 2007Feb 2008 · 9 mos

  • Facilitated technical engagements between Red Hat’s System Engineering and Partner Groups across OEM and IHV domains. Involved in feature enhancement requests, tracking defect requests, providing representation for the partner within engineering and keeping partners updated with upcoming features and reviewing testing protocols.
  • Being able to communicate the priorities and the requirements of the partners back to Engineering was expected and, thus I was
  • (a) representing Engineering input to OEM/IHV partners
  • (b) aligning the product and technology roadmap in a collaborative manner
  • (c) soliciting detail feature requests to support Partner hardware portfolios across Red Hat supported architectures (in support of their certification efforts)
  • (d) being a champion partner's technical issues (including resolving roadblocks) at all Red Hat organizational levels and marshall cross-organizational resources

Engineering Program Manager

Mar 2006Apr 2007 · 1 yr 1 mo

  • Provided Technical Program Management function for joint engineering initiatives with Intel. Involved in Intel Community PC Platform, Integrated School Kit for Education and similar
  • (a) providing coordination between cross-business organizational units involved in the engineering initiatives
  • (b) providing business inputs to project design and timelines
  • (c) providing program management inputs to existing and upcoming initiatives
  • (d) setting up a collaborative platform for rapid iterative development
  • (e) providing status reports to executive management and cross functional teams impacted by the initiatives

Assistant Manager - Operations

Promoted

Mar 2005Feb 2006 · 11 mos

  • I redesigned operational standards and process workflows for Professional Services and Consulting Practice in India. Ensured that new business engagements were backed with technical depth when designing reference proposals and consulting papers.
  • (a) creating and analyzing metrics for the Professional Services and Consulting Practice organizational unit
  • (b) aligning local Consulting Practices with worldwide operations
  • (c) restructuring the Services Delivery workflow towards consistent operational performance
  • (d) creating a knowledge portfolio and learning modules for consultants to empower them to deliver technical solutions around new product lines

Pre Sales Consultant/Sales Engineer

Jun 2004Feb 2005 · 8 mos

  • Complemented efforts of Direct Sales teams with inputs on Platform and Systems Engineering; delivering Proof-of-Concept implementations and prototyping solutions to business needs. I was primarily involved with consulting assignments in the Federal/Government vertical specializing in High Availability and Distributed Computing. As an additional aspect to this role, I created technical content for new members of the Sales Engineering organization and delivered structured technology updates to business teams.
  • (a) analyzing customer problems towards consulting and designing sets of Red Hat products and solutions
  • (b) providing Proof of Concept demonstrations of Red Hat technologies to existing and potential customers
  • (c) architectural inputs towards deployment of Red Hat products and solutions in heterogenous operating systems environment
  • (d) providing follow-up support in disseminating technical information of specific applications or products

The fedora project

Fedora Ambassador

May 2006Jul 2020 · 14 yrs 2 mos

  • Fedora Ambassadors are experienced contributors to the Fedora Project who are responsible for representing, promoting, and expanding the Fedora Project and its ideals to the larger F/LOSS community and the public at large.
  • As a Fedora Ambassador in India I have contributed towards firming up the Ambassador recruitment process, suggesting and influencing changes in the on-boarding process of Ambassadors. I have been fortunate to have interacted with the Fedora Board, the Fedora Ambassadors Steering Committee (FAmSCo) and, the Fedora Project Leader in order to bring about meaningful changes. To be able to devise operational means to ensure that we have the best representation of Fedora to the external world has been the highlight of the period I worked as a Fedora Ambassador.

Gnome foundation

2 roles

Member of GNOME Foundation Memberships and Elections Committee

Jan 2005Dec 2007 · 2 yrs 11 mos

  • As a member of GNOME Foundation's Memberships and Elections Committee I have coordinated the processes for setting up and administration of the elections, announcing the results and, providing feedback on areas of improvement. Specific areas I have participated include documentation of the process, creation of the response and query templates, re-working the questions for the candidates of elections etc. The role also required me to respond to the Membership renewal request system (via the RT) and, seek out statements of support in order to facilitate the new member participation or, renewal of existing members.

Marketing Contact, India

Jan 2001Dec 2009 · 8 yrs 11 mos

  • I was drawn to the GNOME desktop environment because I started to contribute to translation/localization and, testing of the localized desktop UI. In due course I was involved in awareness and marketing communication activities specific to localization and, in general about the Linux desktop. In the role of a Marketing Contact I was able to identify motivated individuals who could be good mentors to potential participants and, contributors. I have also been part of the GNOME Day at foss.in 2007

Ankur.org.in

Program Coordinator

Jan 2004Present · 22 yrs 2 mos · Greater Kolkata Area

  • Ankur.org.in is a group of volunteers who collaborate to promote localization and internationalization with the specific aim of improving usage of Bengali in Free and Open Source Software projects. The group is involved in internationalization and localization especially translations, content development, development of tools, utilities, widgets and APIs that help facilitate a wider community of like minded collaborators to participate in a community building process.
  • I coordinate the developer outreach program through participation in programs like the Google Summer of Code. We try and operate on a bootstrapping model - projects selected and delivered in the previous years are often considered in the current cycle for further improvements. Our current interests lie in the fields of OCR, IVR, Information Retrieval from digitized documents.
Community EngagementLocalizationInternationalization

Openoffice.org

Open Source Evangelist

Jan 2002Dec 2009 · 7 yrs 11 mos · India

  • I have been an Evangelist-at-large for the OpenOffice.org project. Functioning primarily as a Marketing Contact or, MarCon, I contributed in raising awareness about the product and, the project. Additionally, I have participated in discussions and policy formulation around the usage of Open Document formats at a broader level. The main focus has been help new contributors find interesting places to contribute to and, help sustain contributions. I contributed a series of articles in LinuxForU aimed at helping new users migrate to OpenOffice.org from other office suites.

Education

University of Calcutta

BSc — Chemistry

The Takshashila Institution

Graduate Certificate in Technology and Policy (GCTP) — Technology Policy

Jan 2019Jan 2019

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