Mar 2023 – Mar 2025 · 2 yrs · Delhi, India · Remote

• Worked with a bunch of full stack engineers, managers and product leaders to help sales representatives be better at what they do by providing the sales reps and their managers the insights that they need take decisions and crack deals effectively with less time.
• Measured & improved reliability of the bots recording calls and providing insights from ~90% to ~99.9% along with reducing cost of recording calls per hour by ~80% and reducing operational cost of the team, which leads to higher customer satisfaction.
• Launched Mindtickle CoPilot, an AI powered tool which helps sales representatives and their managers learn about their call insights in a matter of few seconds.

Jul 2022 – Mar 2023 · 8 mos · Gurugram, Haryana, India

• Worked with the KART application to enable businesses in Byju's to sell their products to users across the world
• Worked with the Warehouse Management System in Byju's to grow the capability to store and manage inventory for Byju's across the world.

Apr 2019 – Jul 2022 · 3 yrs 3 mos

• Built Uversity - a platform for educators to create and curate content on Chegg with the help of 2 engineering squads.
• Created a payments platform to pay any user outside Chegg using event driven systems.
• Worked with Chegg India Engineering leadership to create a performance driven culture.

Feb 2017 – Apr 2019 · 2 yrs 2 mos

• Analytics Pipeline for Data Engineering to digest events.
• Optimisation around long running queries which bog down our system during loads.
• Scaling the real time conversation system to handle 10x traffic which makes sure that user's online/offline availability is near realtime and synced across multiple devices/browsers.
• Designed and developed a calendar like backend application where a Tutor can store his recurring/one time availabilities and Students can book lessons in corresponding slots.

May 2015 – Jan 2017 · 1 yr 8 mos · Noida Area, India

• Order Lifecycle Management : After the customer has placed the order, it has to go through a complete lifecycle which may involve packing,shipping etc for a physical item, and booking a movie ticket, doing a recharge, etc for a digital item. This lifecycle is managed by a core service, which takes care of all item level transitions and data management.
• Technologies Used : NodeJs, Rabbitmq, Nginx, MySQL , Redis
• Recharges & Utilities : Revamped the complete Recharges & Utilities architecture at Paytm to make system more resilient to failures and handle different operators at different scale.
• Technologies Used : NodeJs, Rabbitmq, Nginx, Django, MySQL, Redis, ElasticSearch

Jun 2013 – May 2015 · 1 yr 11 mos · Noida Area, India

• Recharges & Utilities : Third Party Integration of various recharge operators using different services like REST based APIs over http(s), SOAP based APIs over http(s), web sockets. Written in NodeJs.
• Fulfillment : Backend system for courier partners and logistics team to manage logistics of physical goods. Powered using NodeJs(Express) and MySQL.
• Catalog : Create basic CRUD panels for product, category, brand using javascript, jquery and datatables. Backend APIs were powered by NodeJs (Express) and MySQL.

Aug 2012 – May 2013 · 9 mos · India

• Founded a student community in my final year of graduation that helped students get jobs by guiding students in terms of Placement Process, Mock Interviews, Mock Group Discussions, Logical & Analytical, Written Interviews, Puzzles, Guess Estimates ,Branch Wise Technical Discussions
• Did 50+ classes over a period of 3 months for over 2000+ students across university.
• The community it still active and is now the official Placement Community for Students at Delhi Technological University with over 5500+ members.