Feb 2021 – Jul 2022 · 1 yr 5 mos · Gurugram, Haryana, India

• Global head of product for Customer experience and Teacher Lifecycle. Leading teacher charter on the platform for recruitment, learning, quality, performance, payouts, global expansion, compliance for driving quality of education and creating a joy of learning.
• Global head of product for B2B funnel which focuses on penetrating the product to schools across the world and the entire lifecycle of school product on the platform.

Jul 2018 – Jan 2021 · 2 yrs 6 mos · Noida Area, India

• Conceptualized, designed and launched different job seeker (B2C) and recruitment related products (SaaS/B2B) for Monster in 9 geographies across all platforms – web, mobile and mobile apps, all in less than 1.5 years.
• Managing a base of 65M seekers and 10k active clients. Also grew SEO by 66% YoY and doubled the SEO traffic share from 20% to 40%.
• Identified the right mix of building inhouse products vs acquiring products laterally for maximizing ancillary revenue and launched 4 products in 3 months by lateral acquisition.
• Leading the 30 member strong team of Product Managers, Designers, Analytics & SEO resources and leveraging the extensive exposure of product building from scratch.
• Worked on developing the SEM platform for keyword generation, pragmatic bidding, Revenue & Cost Models and using these concepts for automating the traffic acquisition engine for SEM campaigns. Decreased the unit acquisition cost of seekers by 30%.
• Launched a Profile Update program which is resulting in a conversion of 40%. Worked on multiple mobile app features resulting in the rating increase to 4.4 from 3.7 (on android).
• Developing a Product center of excellence within Monster for group companies and helped different CEOs of sister companies in their decision making journeys through product interventions.
• Developed the backend products for fixing up the process leakages and bringing cost efficiency and increased customer experience.
• Worked on multiple projects utilizing the concepts of Mathematical modeling and solved fundamental problems like search algorithm, personalization, churn etc.
• Spearheading the product outsourcing to different vendors which includes things such as decision on what to outsource vs. what to keep internally, where to build, pricing, legal agreements, delivery TATs, processes etc.

Dec 2013 – Jul 2018 · 4 yrs 7 mos · Gurgaon, India

• Led the global product team and coordinated with senior management (CXOs and SVPs) across multiple geographies to identify the opportunities in comparison shopping space. Did primary and secondary research for markets where we operated(US/Germany/Hungary/France/Italy/UK/Japan) and was responsible for launching new initiatives in form of a different product offering or something from the scratch as the need be. Also worked on developing seller facing platform tools, finance tools, PCI compliance, GDPR compliance etc.
• Successfully built the team of Product Managers, UX Designers and Engineers and fired them on all cylinders to achieve success in a high growth environment.

Feb 2010 – Dec 2013 · 3 yrs 10 mos

• I am working on TIL's ecommerce portal shopping.indiatimes.com. Productising everything ranging from front face of website, CRM, CMS, Logistics, Finance, Warehouse Management System to managing customer experience.

Jul 2006 – Sep 2009 · 3 yrs 2 mos

• I was responsible for analysis of the provided specifications followed by database designing and brainstorming with team for architecture. This was followed by designing and coding of various layers which include processing layer and interaction layer.