Jan 2023 – Present · 3 yrs 2 mos

• Truecaller is world’s leading caller identification & spam blocking app with >450Mn active users
• Incubated and leading the development & launch for a portfolio of B2B products under “Truecaller for Business” around, User Identity verification, Business communication (Messaging) and Risk Intelligence
• Led the planning and launch for Truecaller's Risk Intelligence product offering, a service for businesses to perform phone number based risk assessment
• Led integration of “TrustCheckr” - an acquisition by Truecaller, for the Risk Intelligence product ofering
• Working closely with the founding & leadership team on strategic products & initiatives
• Drive product roadmap development, ensuring alignment with company vision
• Market research, competitor analysis, and customer interview sessions to identify opportunities and shape product development strategies
• Leading and mentoring a diverse team of product managers, data scientists, and developer success, fostering a collaborative environment to deliver innovative products
• Collaborate extensively with cross-functional teams, including GTM, sales and marketing to align product strategies with business objectives & market demands

Apr 2021 – Jan 2023 · 1 yr 9 mos

• Led the launching and early access program for Truecaller Business Messaging, A2P messaging service for enterprises to reach out to leverage Truecaller platform for communication
• Leading strategic and exclusive product partnership with CPaaS player Tanla for the A2P messaging initiative to take the offering to market
• Led the planning and development for entire reporting and MIS systems for enterprise reporting as well as business monitoring
• Worked with cross functional teams to achieve enterprise grade platform stability
• Scaled adoption of the platform leading to billions of A2P communications
• Managing high performing team of PMs, data scientists, analysts and developer success

Jan 2017 – Apr 2021 · 4 yrs 3 mos

• Led the planning and development of Truecaller SDK, a phone number based identity solution for 3rd party apps and websites
• Responsible for scaling and adoption of the product across more than 25,000 apps, websites and platform publishers to provide a frictionless onboarding & verification experience for their users
• Led multiple UX experiments leading to increased conversion rates
• Launched the service across new platform including Mobile websites, as well as introduced new modes of verification including drop call and SMS based verifications
• Launched the Shopify plugin for the verification SDK, catering to merchants building on shopify platform and leading to more product adoption