Jun 2025 – Aug 2025 · 2 mos · Los Angeles, California, United States · Hybrid

• Developed IT separation strategy for a Fortune 10 healthcare client, supporting cost modeling and carve-out planning across infrastructure and cybersecurity; enabled informed leadership decisions and accelerated transition timelines
• Collaborated across infrastructure and cybersecurity workstreams to design current- and future-state operating models, integrating stakeholder feedback to ensure alignment with evolving Day 1 readiness objectives
• Conducted semiconductor sector market scans and authored insight reports to build internal capability, establishing a focused practice pod that strengthened firm expertise and prepared teams for future client engagements

Jan 2025 – Present · 1 yr 2 mos

Jan 2025 – Jun 2025 · 5 mos · Los Angeles, California, United States

Oct 2024 – Present · 1 yr 5 mos

• Empressa is the first AI-powered mentorship and monetization platform built by and for women
• Offers personalized guidance, expert wisdom, and royalty-based earning opportunities in one trusted ecosystem
• Aimed at reshaping the future of work for women through AI.
• Leveraging technology to drive algorithmic justice and gender parity

Jan 2024 – Apr 2024 · 3 mos

Oct 2022 – Jun 2023 · 8 mos

• Advocate for the Delight Our Customers track

Aug 2022 – Jun 2024 · 1 yr 10 mos

• Represented India on the global early-in-career program’s 30-member leadership team for FY23.
• >> Designed, created, and delivered impactful programs and solutions, bringing fresh, new, and innovative ideas to the co-creation process. At any given time, there are up to 10,000 early career employees in Microsoft, from 60+ countries and 1100+ universities.
• >> Hosted multiple Initial Welcome Calls (held within first few weeks of onboarding) for FY23 Aspire footprint across ASIA and EMEA regions.
• >> Developed a new instance for a Brandon Hall Group Excellence award-winning Social Learning Project, that saw 700+ participants, 37% repeat participants from the first pilot.
• >> Led a team of 5, organized a day-long in-person event at Hyderabad Campus for over 300 attendees in a span of 8 weeks, handling event logistics, planning, marketing, budgeting, security, compliance, and coordinating with multiple teams across Microsoft. Achieved NSAT of 4.41/5 and 67% conversion rate, with highest-ever RSVPs.
• >> Organized and co-hosted an in-person learning experience for new-hires at Bengaluru site for ~100 attendees, handling event logistics, planning, marketing, budgeting, security, compliance, and coordinating with multiple teams across Microsoft and vendors.

Sep 2021 – Jul 2024 · 2 yrs 10 mos

• Owned Microsoft's connected customer experience through direct interactions with SMBs and Enterprises in the North American region, and delivering AI-driven customer success.
• >>Worked with 300+ enterprises navigating digital transformation by reviewing, investigating and resolving technical issues, through problem-solving, in-depth research, collaborating within and across teams and leveraging proprietary tools and frameworks.
• >>Proactively supported and advised ~20 teams of engineers as one of the points of escalation for complex customer asks, technical roadblocks, and process best practices.
• >>Identified potential product defects/limitations and provided feedback to Product/Engineering teams, contributing to Microsoft product improvements.
• >>Worked with other key business partners over case reviews, escalations, knowledge documentation, training and readiness. ​
• >>Attended/led triage meetings and/or weekly case discussions to collaborate and share ideas to resolve problems.
• >>Identified process gaps or opportunities to streamline processes – to improve process quality; shared with process owners for all to benefit.
• >>Some other hats I wore at work:
• Innovation catalyst for M365 India - Led Hackathon initiatives and piloted CSS MW's first-ever gamification-based AI adoption project with >45% success rate
• Member of the global Aspire Leadership Council (curating exciting experiences for the 10,000+ Aspirers at MS)
• Core team member/Advocate - Delight Our Customers track - CSS India D&I Council and CSS India People Development Charter
• ____________________________________
• Awards:
• 1. CSS India Culture Award FY22 Q3
• 2. Momentum Pulse Award FY22 Q4
• 3. ACE Award FY22 H2
• 4. CSS Award - The Innovators - FY24 Q1
• 5. Global Hackathon 2023 Award Winner
• 6. Global Hackathon 2023 Hon'ble Mention Winner
• 7. ACE Award FY23
• 8. Featured on Microsoft Source in Dec'23 for innovative use of AI
• 9. CSS Individual Award - Making Others Better - FY24 Q3

Apr 2021 – Aug 2021 · 4 mos

Apr 2021 – May 2021 · 1 mo

• • Contributed to the content strategy and content curation for a social media marketing project involving a new-age social network platform client.

Jan 2021 – Apr 2021 · 3 mos · Bengaluru, Karnataka, India

• Developed an understanding of the Industrial vertical and the companies involved to foster a new outlook on the vertical.
• Carried out industry research for Fortune 500 clients in the Industrial vertical to gauge opportunities for digital transformation.
• Built a KM repository comprising 18 months of case documentation within 4 weeks to reform the unstructured knowledge management across Industrial project team leaders.

Jun 2019 – Jul 2019 · 1 mo

May 2019 – Sep 2021 · 2 yrs 4 mos

• I've worked on 70+ freelance digital marketing and content writing projects for requirements pertaining to websites, social media, reports, or anywhere that businesses need content to describe their work or information in a better manner.
• Coming from a STEM background, I primarily deal with topics around technology, digital transformation, business, fintech, analytics, marketing, etc. I've had a few projects related to fashion and healthcare as well.
• Forms of content vary from blogs and articles to website copies and social media content.
• I can also help you craft your college application essays, pitch decks, etc., and turn them into impactful assets that get the job done for you.

May 2019 – Jun 2019 · 1 mo · Gadimoga, Andhra Pradesh, India

• On-site case study of industrial process control systems installed at RIL KG-D6 plant.
• Detailed study and analysis of process control systems and digital electronic devices involved in the plant processes (Distributed Control Systems and Programmable Logic Controllers), their architectures, hardware and software entities, communication protocols, and network topologies.

Feb 2019 – Mar 2019 · 1 mo