Vaibhaav Surana

Business Development Executive

Pune, Maharashtra, India9 yrs 2 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Strong client focus with proven relationship management skills.
Experienced in process migration and business development.
Enthusiastic about learning new technologies for organizational growth.

Stackforce AI infers this person is a skilled professional in Operations and Business Management within the Insurance and Financial Services sector.

Contact

Skills

Other Skills

AccountingArtificial Intelligence for BusinessAuditingBusiness Relationship ManagementCommercial InsuranceConversational AICorporate FinanceCustomer SatisfactionDigital TransformationGenerative AIInsuranceManagementProcess MigrationProperty and Casualty Insurance

About

Working as an Senior Associate Operations. An enthusiastic MBA seeking for challenging career which demands the best of my professional ability in terms of, technical and analytical skills that helps me to grow and enhances my current skill. Looking forward for learning new technologies and implementing the same for the betterment of organization.

Experience

Wns

3 roles

Account Management Specialist

Dec 2021 – Present · 4 yrs 3 mos

Senior Associate Ops - A

Promoted

Jul 2019 – Dec 2021 · 2 yrs 5 mos

1. Maintain a strong client focus, be responsive to onshore client team request, and develop/maintain productive working relationship with onshore team contacts.
2. Providing an on-site coordination role for working audit clients including the assigning and training to colleagues.
3. Working in different teams and also part of migrations process for business developments interact with clients via telephones, emails, service tickets.
4. Perform additional tasks, activities and projects as deemed necessary by management.

Associate Ops

Jan 2018 – Jul 2019 · 1 yr 6 mos

The hasti co-operative bank ltd. pune

Management Trainee

Oct 2016 – Oct 2017 · 1 yr · Pune, Maharashtra, India

1. Handling the procedures and expediting of accounts.
2. Updating the monthly and annually reports to managers.
3. Increasing the business through networking and establishing clients relationship management.
4. Communicating to customers and solve their problems.
5. Providing the highest level of customer service and customer satisfaction.