Jan 2024 – Present · 2 yrs 2 mos · India · Remote

• ◦ Media Assets Migration: Led the media assets migration from Cloudinary to ImageKit, saving $600k annually.
• ◦ Rx Category Update: Introduced a new Rx category, CAFE, by separating Cafe-type restaurants from the Homestyle
• category and implementing dedicated flows for cafe orders. This enhanced the system by routing cafe orders through a tailored implementation, ensuring better handling and optimized operations for this category.
• ◦ Order Placement Refactoring: Refactored Domino’s order placement by transitioning from a vendor-specific backend
• to a generic relay system, reducing vendor-specific conditions by 70% and making the code more standardized. Achieved zero escalations on a high-traffic day post-release, resulting in a 4k increase in daily orders and 12 paise improvement in UE.
• ◦ IRCTC Forward Integration: Created two APIs—Outlet Listing and Validate Cart API—as part of a compliance
• initiative, enabling the transfer of OPDs from one platform to another. This led to a 20% increase in traffic on the IRCTC FOT app.
• ◦ IRCTC Optimization: Implemented real-time IRCTC order tracking and optimized Retool dashboard for dynamic station operating times.
• ◦ Order Call Streamlining: Streamlined the last order call process for Dineout by migrating from ODS to the order-platform, resulting in a 30% improvement in latency.
• ◦ Comprehensive Code Coverage: Achieved 100% code coverage with unit and service level tests (SLTs), as verified by SonarQube.
• ◦ Performance Monitoring: Implemented Prometheus metrics for performance monitoring and optimization, enhancing the ability to track and address performance issues in real-time. This initiative empowered the engineering team to address 4 critical issues before user impact occurred.