Shikha Dubey

VP of Engineering

Gurugram, Haryana, India9 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led a team of over 8 engineers.
Managed high-volume customer support operations.
Integrated multiple platforms into a leading fintech application.

Stackforce AI infers this person is a Fintech Software Engineer with strong expertise in Agile methodologies and customer support technology.

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Skills

Core Skills

Software DevelopmentAgile Software Development

Other Skills

Agile MethodologiesAgile Project ManagementAlgorithmsAmazon Web Services (AWS)Application Programming Interfaces (API)ArchitectureCCross-team CollaborationCustomer ServiceDatabasesDistributed ArchitectureDomain-Driven Design (DDD)EditingElasticsearchEngineering

Experience

Paytm

4 roles

Senior Engineering Lead

Apr 2025 – Present · 11 mos · On-site

Engineering Lead

Promoted

Apr 2022 – Mar 2025 · 2 yrs 11 mos · On-site

Managed CST(Customer Support Tech)-related projects as an Engineering Lead, focusing on designing and defining the architecture of product features.
Supervised and mentored the team, providing troubleshooting assistance.
Collaborated with product managers to contribute to the future roadmap of the product .
Led and coached a team of more than 8 engineers including UI .

Event-drivenDomain-Driven Design (DDD)Relational DatabasesElasticsearchScrumPlatform Integration+25

Senior Software Engineer

Apr 2019 – Mar 2022 · 2 yrs 11 mos · On-site

Managed and maintained the 24x7 help section of Paytm across multiple verticals and applications, handling over 1 million unique queries daily .
Skills : Event-driven · Amazon EC2 · Core Java · Multithreading · Distributed Architecture · Domain-Driven Design (DDD) · Relational Databases · Elasticsearch · Scrum · Platform Integration · Git · Redis · Cross-team Collaboration · Agile Software Development · Application Programming Interfaces (API) · Amazon Web Services (AWS) · Node.js · Software Design · Engineering · Jenkins · Jira · Agile Project Management · Algorithms · Agile Methodologies · Systems Design · Databases · Distributed Architecture · Architecture · SQL · Event Driven Programming · JavaScript · Software Development · MySQL · Software Architecture · Programming

Event-drivenDomain-Driven Design (DDD)Relational DatabasesElasticsearchScrumPlatform Integration+25

Software Engineer

May 2016 – Mar 2019 · 2 yrs 10 mos · On-site

Integrated and on-boarded multiple cinema ticketing platform on PayTm single-handedly as an IC.
Skills: Event-driven · Domain-Driven Design (DDD) · Relational Databases · Elasticsearch · Scrum · Platform Integration · Git · Redis · Cross-team Collaboration · Agile Software Development · Application Programming Interfaces (API) · Amazon Web Services (AWS) · Node.js · Software Design · Engineering · Jenkins · Jira · Agile Project Management · Algorithms · Agile Methodologies · Systems Design · Databases · Distributed Architecture · Architecture · SQL · Event Driven Programming · JavaScript · Software Development · MySQL · Software Architecture · Programming

Event-drivenDomain-Driven Design (DDD)Relational DatabasesElasticsearchScrumPlatform Integration+25