Lokesh Singhai Jain

Product Manager

Bengaluru, Karnataka, India7 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in managing digital lending products.
Pioneered India's first independent unified PaaS platform.
Strong background in B2B customer acquisition strategies.

Stackforce AI infers this person is a Fintech and Healthcare product management expert with a focus on B2B solutions.

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Skills

Core Skills

Product ManagementProject ManagementProduct StrategyMarketing Strategy

Other Skills

Analytical SkillsCommunicationCustomer Relationship Management (CRM)Customer ServiceData VisualizationDesign ThinkingGoogle AnalyticsMarket ResearchMicrosoft ExcelMicrosoft PowerPointMicrosoft WordOperations ManagementPositive Behavior SupportPostman APIProblem Solving

About

Managing end to end, BNPL, Digital lending products. understanding and creating Workflows, Managing timelines of the project and overall delivery of the products. Post Lanch responsible for Monitoring and Adoption. Experienced Fintech(sector specialist Digital products and Financial products) strategy planning and implementation professional, day to day operations of devops teams, businesses and end to end lifecycle management for B2B Direct Product in Healthcare Market place. Earlier Role - In digital B2B business, responsible for leading and setting up India's one of the first independent unified Paas platform for HIP and other financial products for revenue and working capital at Healthcare provider level. This is one of the first of its kind in india with building digital infrastructure in healthcare sector for both HIP and HIU. Implementing Business Strategy for acquiring b2b customers in different states and distribution partners. Being a self starter proposing changes to how organization works-no matter how small-requires a lot of initiative, and able to justify recommendations.

Experience

Kotak mahindra bank

Digital IT Product Manager

May 2022 – Present · 3 yrs 10 mos · Bengaluru, Karnataka, India

1. Managing digital journeys with respect to products in SME space through understanding problem statements and ideating solutions by building roadmaps, Prototypes, etc
2. Building BRDS, SOPs, Customer journeys, and workflows to ensure the delivery of projects with timelines along with UAT testing and post-delivery issue resolution
3. Connecting with customers to ensure the customer needs can be fulfilled and working on the feseable solution to fix the issue.
4. Democratising credit access for SMEs by leveraging RPA process to disburse loans to NTB customers under BNPL facility in real time
5. Collaborating with Operations, Legal, Risk, and compliance teams to ensure strictly defined commitments are met - this includes a regular audit of the process and SOPs to ensure 100% compliance with RBI
6. Building Repayment automotion via Enach and VAC modes under Business Banking to collect loans Repayments on time.

CommunicationProblem SolvingProject ManagementDesign ThinkingProduct ManagementUser Experience (UX)+4

Bimaxpress

Product Manager

Jul 2020 – May 2022 · 1 yr 10 mos · Bengaluru, Karnataka, India

Closely working with the Co-founder on leading and setting up India's one of the first independent unified Paas platform for HIP and other financial products for revenue and working capital at Healthcare provider level. Building digital infrastructure in healthcare sector for both HIP and HIU.
Implementing Business Strategy for acquiring b2b customers in different states and distribution partners.
worked profoundly with the dev ops team, Sales and UI/UX on a daily basis. Launched first MVP as a pilot for health insurance claims service portal to Hospitals and clinics. Build rewards and recognition to acquire 500 customers under different cities. Partnered with lenders to launch Lending products offering small ticket size medical loans to patients in need.

Marketing StrategyTeam LeadershipSales & MarketingProblem SolvingOperations ManagementUser Experience (UX)+3

Mondelēz international

2 roles

Summer Intern

Jun 2019 – Aug 2019 · 2 mos · Indore, Madhya Pradesh, India

i performed various task here such as VPO Drive, achieving targets of P7 outlets, opening new outlets, covering all High end gorcer, low end grocer, communicating with customers, increasing sales turnover, expansion of market, replacing outlets and preparing reports on daily basis.