Oct 2024 – Feb 2025 · 4 mos · Palo Alto, California, United States · Remote

• Conducted in-depth competitor analysis, identifying feature gaps and areas for differentiation.
• Strategised and ideated features to achieve parity with market leaders and introduce first-to-market innovations.
• Defined and executed product roadmaps for multiple tracks within SuperSales, including Dialer and Sequences.
• Designed user flows and wireframes, collaborating closely with designers to refine UI/UX.
• Worked cross-functionally with developers, QA, and designers to deliver new features and improve existing functionalities.
• Led the development of the Dialer module from the ground up, introducing Inbound & Outbound calling, call recording, transcriptions, call routing, automatic voicemail drops, call logs, call forwarding, IVR, and parallel dialer functionalities to SuperSales.
• Developed Sequences module, enabling users to create multi-channel outreach campaigns with automated and manual steps for calls, emails, and LinkedIn actions.

Jan 2024 – Aug 2024 · 7 mos · Mumbai, Maharashtra, India · On-site

• Conducted site visits to identify and evaluate potential redevelopment projects.
• Engaged with society chairpersons, secretaries, and agents to track project progress and negotiations.
• Drafted redevelopment offers through formal offer letters and interest letters.
• Helped negotiate and finalise redevelopment deals with society committees and landlords.
• Managed documentation and legal formalities for development agreements, power of attorney, and other contracts.
• Led a team of five, establishing structured processes to ensure continuity and efficiency post-departure.

Aug 2023 – Jan 2024 · 5 mos · Gurugram, Haryana, India · On-site

• Helped conducting market research to identify key pain points in the new car buying journey in India.
• Contributed to the iteration and development of features for Cars24’s newly launched ‘New Car’ platform to enhance user experience.
• Curated and managed content strategy for the New Car website, ensuring high-quality, informative content.
• Authored 100+ buyer’s guide-style reviews, helping customers make informed car purchasing decisions.
• Managed communications with major car brands in India, positioning Cars24 as an emerging automotive news authority.

Feb 2023 – Present · 3 yrs 1 mo · Coimbatore, Tamil Nadu, India · On-site

Jan 2022 – Feb 2023 · 1 yr 1 mo · Mumbai, Maharashtra, India · On-site

• Authored over 1,000 published news articles, producing 500,000+ words of content on automotive and motorsport topics.
• Covered major vehicle launches and press events, delivering exclusive news and in-depth reports.
• Test drove and reviewed several newly launched cars and bikes, creating comprehensive video reviews to guide buyer decisions.
• Developed and executed social media content strategies to enhance audience engagement and reach.
• Managed relationships with corporate communications teams of top automotive brands to secure review units and event access.