Apr 2024 – Apr 2025 · 1 yr · Bengaluru, Karnataka, India

• Led cross-functional teams in developing diverse, persona-driven products, owning and executing product roadmap, prioritizing key features, managing trade-offs and coordinating with engineering teams to boost user engagement and ensure timely delivery of products aligned with business goals
• Platform
• Led the development of promotion engine to facilitate discounts by seller/platform, thereby increasing conversion rate by 30%.
• Implemented geography based pricing engine, impacting GMV growth.
• Built an Machine Learning based allocation engine to allocate orders to various 3PL carrier partners leading to cost optimization by ~12%.
• Built the order return journey from return raising by buyer, approvals from marketplace & seller and automating shipping of returns from buyer to seller & financial settlement/refund impacting:
• Improving Buyer NPS by ~20%
• Buyer retention by ~7%.
• Launched 'Ads on Solv', a monetization program, leading to monthly revenue (MRR) of INR 30 Lakhs. Payments
• Created the product roadmap and prioritised initiatives enabling Buy Now Pay Later option.
• Led the development of wallet solution, which contributed to~15% payments with 100% success rate.
• Integrated with various payment gateways (including REST APIs, webhook, events, SDK etc)& developed in-house routing engine basis failure rate & cost of payment method. Enabled instant refunds in wallet, thereby improving CSAT & reducing refund time to seconds.
• Led the implementation of convenience fee & delivery fee model on checkout thereby generating revenue of xx Cr monthly (MRR).
• Built a recon engine thereby reducing errors in settlements & refunds and improving platform NPS Collaborated with cross-functional teams across engineering, design, compliance, sales and marketing to prioritize and implement 30+ features supporting a 50% growth in revenue.

Jul 2022 – Apr 2024 · 1 yr 9 mos · Bengaluru, Karnataka, India

Aug 2021 – Jun 2022 · 10 mos

• Developed product road-map and MVP for last mile logistics for EV conglomerate for eCommerce Business: Developed PRDs with workflow diagrams & worked with engineering team in executing Product features & defining GTM strategy for 0-1 project.
• Led a team to deliver an android native application for aggregation of last mile delivery services Automated driver on-boarding flow along with referral program Earning management system & dashboard to view daily/weekly monthly earnings thereby improving driver NPS by 10%.
• Ability to correct delivery address on map thereby increasing address accuracy by 15% & decreased delivery time.

Jan 2020 – Aug 2021 · 1 yr 7 mos

• Acted as Product analyst
• Helped clients increase brand reach and assortment of products sold at retail outlets by institutionalising rapid replenishment process, thereby releasing working capital of channel partners.
• Helped clients with supply planning to increase OTIF beyond 95%.
• Helped a major industrial good company with Marketing strategy and sales strategy resulting in significant increase in top line.
• Worked with a start-up to for establishing retail store(s). Managed entire design to go-live stage of the project.

Jun 2014 – Dec 2018 · 4 yrs 6 mos · Vadodara Area, India

• Roles and Responsibilities
• Responsible for managing inventory worth approx INR 100million .
• Responsible for managing service contracts worth approx INR 70 million.
• Responsible for initiating and implementing business excellence initiatives.
• Responsible for budget formation and contract developments
• Responsible for SAP PM & MM module implementation.
• Achievements
• Achieved a target of highest saving(Approx INR 10million)for FY2016-17 via procurement negotiations.
• Achieved 10% reduction in procurement to pay cycle time, resulting in huge cost and man-hour savings
• Achieved 3% reduction in O&M costs for two consecutive years, resulting in INR 40Lakhs saving.
• Achieved 70% reduction in machinery downtime and 15% reduction in production loss
• Achieved 2.5% increase in OEE, resulting in cost benefit of INR 30Lakhs.

Jun 2013 – Jun 2014 · 1 yr · Vadodara Area, India

May 2012 – Jun 2012 · 1 mo

• Worked with the process excellence team.