sonal singh

Business Analyst

Delhi, India4 yrs 3 mos experience

Key Highlights

Expert in hospital ERP implementation and compliance testing.
Proficient in stakeholder engagement and cross-functional coordination.
Skilled in developing training programs and documentation.

Stackforce AI infers this person is a Healthcare IT professional with expertise in ERP implementation and business analysis.

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Skills

Core Skills

Business AnalysisHealthcare ManagementTraining Program DevelopmentDocumentation

Other Skills

User StoriesCustomer Relationship Management (CRM)Business ProcessSoftware DocumentationClient RelationsCompliance TestingDocument AnalysisStrategic PlanningManage client expectationsVisual StorytellingLearning Management SystemsStoryboardingInternational Relations TheoryHospital Information SystemsRequirements Gathering

About

Highly skilled healthcare IT professional specializing in hospital ERP implementation, focused on enhancing operational efficiency and patient outcomes. Adept at documenting departmental processes, articulating BRD/FRDs, and developing comprehensive specifications. Proficient in functional and regression testing, ensuring delivery of high-quality solutions aligned with organizational objectives. Experienced in stakeholder engagement and coordination with cross-functional teams for successful project execution.

Experience

4 yrs 3 mos

Total Experience

11 mos

Average Tenure

6 mos

Current Experience

Accenture

Advanced Application Engineering Analyst

Dec 2025 – Present · 6 mos

Harjai computers (project: alkem laboratories)

Business Analyst

Dec 2024 – Oct 2025 · 10 mos · Mumbai, Maharashtra, India · Remote

Collaborated with diverse stakeholders, including doctors and administrators, to gather and prioritize business requirements for HIS modules.
Identified system pain points and opportunities for improvement through user feedback and discussions.
Enhanced operational efficiency by ensuring alignment between user needs and system capabilities.

User StoriesCustomer Relationship Management (CRM)Business AnalysisHealthcare Management

Marengo asia hospitals

Senior Executive (Training and Implementation)

Apr 2024 – Nov 2024 · 7 mos · Faridabad, Haryana, India · On-site

Coordinated module testing to ensure compliance with requirements and defect-free functionalities.
Developed tailored training modules and materials in collaboration with stakeholders.
Facilitated training sessions for hospital staff, enhancing their proficiency in module usage.
Provided ongoing user support during and post-implementation, addressing concerns effectively.

Business ProcessSoftware DocumentationTraining Program DevelopmentHealthcare Management

Hitachi mgrm net ltd

Business Analyst

Aug 2022 – Apr 2024 · 1 yr 8 mos · Gurugram, Haryana, India · On-site

Gathered and documented departmental processes at Batra Hospital and Medical Research Centre.
Developed comprehensive documentation including SRS, BRD, and FRD to facilitate project clarity.
Utilized Balsamiq for wireframing and prototyping new functionalities, enhancing user experience.
Managed stakeholder communications, ensuring alignment on timelines, change requests, and project status.

Business ProcessClient RelationsBusiness AnalysisDocumentation