Aug 2024 – Mar 2025 · 7 mos · Bengaluru, Karnataka, India · On-site

• Led product strategy across GenAI platforms, including Models-as-a-Service, Retrieval-Augmented Generation (RAG), and fine-tuning infrastructure tailored for Indian enterprise and developer use cases.
• Built and scaled AI offerings such as language translation, Indic embeddings, and multimodal video analytics
• Drove cross-functional execution across research, engineering, and GTM teams, balancing cutting-edge model performance with business viability — delivering platform differentiation vs. global hyperscalers and open-source competitors.

May 2022 – Aug 2024 · 2 yrs 3 mos · Hyderabad, Telangana, India · Hybrid

• Microsoft Edge Browser - Extensibility Platform (Client, Storefront & Developer experiences)

Jul 2018 – Apr 2021 · 2 yrs 9 mos · Pune, Maharashtra, India

• Wealth Management - Reporting
• Owned the report creation journey for FAs with special focus on UX improvement and TAT reduction.
• Spearheaded iterative user research to understand top pain points and created a detailed one-year product roadmap.
• Designed and shipped 5 features in one year with focused goals of user (Financial Analysts) retention and improved CSAT.
• Conducted in-depth market analysis and ran multiple experiments with the goal of maintaining parity with competition and improved NPS.

Jun 2016 – Jun 2018 · 2 yrs · Pune, Maharashtra, India

• Merchant Onboarding & Accounting
• Owned the merchant onboarding customer journey for the new merchant management app for Barclays.
• Conducted market analysis, agent interviews, and usability studies to identify top product requirements and drafted the product roadmap for the new Merchant Onboarding Web app.
• Collaborated with cross-functional global teams of designers and engineers to define product specifications, prioritize features, and ensure timely delivery.
• Drove iterative product launch activities, including marketing campaigns, sales training, and customer onboarding, resulting in stat-sig market penetration.
• Identified multiple bottlenecks in the customer acquisition flow and successfully shipped 2 features with goals of reducing TAT.

Mar 2013 – May 2016 · 3 yrs 2 mos · Pune, Maharashtra, India

• Subprime Loan Management:
• Designed and implemented multiple database optimization techniques, reducing redundancy and optimizing data communication across functions.
• Led a team of 6 and engaged with multiple internal and external stakeholders to successfully deliver 10+ agile projects for a Mortgage & Lending system.
• Optimized the onboarding process of new hires and led the training and grooming of 20+ fresh recruits in areas of specific tools and techniques.