May 2023 – Sep 2024 · 1 yr 4 mos

• 1. Lead the development and enhancement of EV charging solutions (Firmware Upgrade Platform), focusing on improving user experience and operational efficiency.
• 2. Oversaw the creation of global product strategy, facilitating access in NA & APAC regions.
• 3. Conduct market research and user feedback sessions to identify pain points and opportunities for product improvement.
• 4. Managed a cross-functional team that reduced time-to-market by 15%.

Nov 2022 – May 2023 · 6 mos

• Managed the development of SaaS-based customer success products, enhancing the customer life
• cycle and retention.
• 1. Defined product vision and strategy, prioritizing features based on market research and user feedback.
• 2. Worked with engineering and design teams to create intuitive and effective product interfaces.

Sep 2021 – Nov 2022 · 1 yr 2 mos

• Developed ecosystem for consumers to buy Digital Gift cards from physical outlets. Unique QR code for each outlet to transform the physical outlets to Virtual Gift card Malls.
• QR code-initiated online marketplace
• Merchant Mobile Point of Sale (mPOS) app
• Partner App to Onboard and perform eKYC of merchants
• offline- (single Outlet Retail, Multi outlet Retailer)
• online sales channel - Influencers (YouTube,Instagram)
• Transitioned traditional physical gift card programs into cutting-edge e-gift card solutions, enhancing retail store offerings.
• 1. Successfully launched an e-gift card platform, driving a 25% increase in digital gift card sales within the first year.
• 2. Reduced operational costs by 6% through optimizing physical gift card production and distribution processes.
• 4. Expanded e-gift card program to 8 retail partners, contributing to a $2.3M product portfolio and empowering retailers with in-store digital product options, increasing sales by 33%.

Oct 2017 – Sep 2021 · 3 yrs 11 mos · Hyderabad, Telangana, India

• 1. Worked on the development R360 suite of products across desktop, SaaS, API solution involving complex logic and workflows.
• 2. Managed product development for the Ratings division, focusing on delivering high-quality financial data and analytics solutions.
• 3. Launched Integrated Data Platform (DaaS) which reduced data delivery timeline by 2x.
• 4. Coordinated with engineering and data teams to ensure accurate and timely delivery of rating products.
• 5. Conducted competitive analysis and market research to inform product strategy and positioning.
• 6. Implemented Agile ideation plan, collected and implemented 30% more ideas from employees resulted in overall cost savings of $1.2 million.
• 7. Worked closely with stakeholders to gather requirements, prioritize features, and create product roadmaps.

Aug 2016 – Sep 2017 · 1 yr 1 mo · Gurgaon, India

• 1. Developed and optimized complex SQL queries and stored procedures to support financial data analysis and reporting.
• 2. Collaborated with analysts and data scientists to understand data requirements and provided technical solutions.
• 3. Ensured data integrity and accuracy through rigorous testing and validation processes.
• 4. Assisted in the migration of legacy data systems to more modern and efficient platforms.

Jan 2014 – Jun 2016 · 2 yrs 5 mos · Chennai Area, India

• 1. Designed, developed, and maintained ETL processes to support datawarehousing and business intelligence initiatives.
• 2. Worked closely with business analysts and stakeholders to understand data needs and delivered solutions that meet requirements.
• 3. Ensured data quality and consistency through robust ETL practices and data validation.
• 4. Provided technical support and troubleshooting for ETL processes and related data issues.