Jun 2022 – Jan 2025 · 2 yrs 7 mos · Hyderabad, Telangana, India

Nov 2021 – Jun 2022 · 7 mos · Noida, Uttar Pradesh, India

• Paytm Central App Team: Product & Growth
• Customer Life Cycle Management
• User Widget Service Management

Dec 2020 – Nov 2021 · 11 mos · Noida, Uttar Pradesh, India

• Product Owner of Virtual Accounts - a Payment Collection Module, Current Account (Net-banking Panel), and Banking API Suites (Fund Transfer, Beneficiary Management, Account Management & Callback APIs)
• Launched Payment Collection Module along with Third-Party Validation APIs for Fintech & Enterprise clients; enhanced account validation capabilities for domestic remittances from all major banks in India
• Enabled UPI Transaction mode for Virtual Accounts; launched APIs to help clients configure UPI payment handles for virtual accounts; enabling branding capabilities, quicker settlement cycle, and easy recon
• Standardised Bank Statement service across Business Banking services; Streamlined transaction report code definition and narration configuration for all fund transfer pipelines
• Launched Paytm Payments Bank Developer Portal to improve API Documentation and ease client integrations
• Streamlined the pre-live experience of client onboarding; reducing the onboarding time

Sep 2018 – Jul 2020 · 1 yr 10 mos · Gurgaon, India

• RoundGlass is a socially conscious start-up focussed on delivering tech-enabled Wellbeing Solutions for Individuals, Corporates as well as the Society. As a Product Owner of RoundGlass RISE, we are building digital products and services aimed at maximising downstream impact in the Giving eco-system.
• Leading new feature development and enhancement of various Products of the RISE Ecosytem helping non-profits fundraise via a multi-functional platform offering P2P fundraising, Subscription Giving, Crowdfunding and White-labeled solutions
• Leading a team of Product Managers, Designers, and Engineers, working cross-functionally with Marketing, and Sales team to align the vision and drive execution
• Defined key product metrics and developed a comprehensive dashboard to track conversion, user engagement, and product performance. Helped in the effective enhancement of the product roadmap and strategies

Feb 2016 – Aug 2018 · 2 yrs 6 mos · Gurgaon, India

• Established LetzChange as India's leading online social giving and 'peer-to-peer fundraising' platform exclusive for non-profits
• Created a blueprint to establish LetzChange as the top-of-mind portal for all stakeholders through:
• i. Providing a one-stop portal to discover committed Indian charities working in diverse causes
• ii. Tools that empower nonprofits to expand their donor base and ease their resource struggles
• iii. Promoting peer-to-peer giving as the most rewarding and futuristic technique to fundraise
• Led New Product Development (NPD) initiatives, Product Strategy, Product Market-fit and Go-To-Market (GTM) strategies for a portfolio of Giving and Fundraising products of LetzChange
• Instrumental in building a loyal community of 100,000+ donors and 15,000+ fundraisers for over 550 non-profits
• Identified KPIs and created a comprehensive evaluation framework for the regular enhancement of our products
• Scouted avenues and events such as the leading city marathons, which could be leveraged by nonprofits to raise funds:
• i. Collaborated with The Wipro Chennai Marathon 2017 & Airtel Hyderabad Marathon 2017 as their official Charity Fundraising Partner
• ii. Launched 'Raise-a-thon', an exclusive fundraising fete for the Airtel Delhi Half Marathon 2017, in liaison with the India Cares Foundation
• Launched Charity Booster Program, a first-of-its-kind initiative to introduce grassroot non-profits to the crowdfunding ecosystem. Resulted in 60 new nonprofits raising INR 180+ million in 45 days of the program
• Chaired a panel at India’s 1st Crowdfunding Symposium, identifying best practices, sharing success stories and explored ways to strengthen the social sector’s use of crowdfunding to achieve scalable impact
• Expanded the team size to 20, and revamped the organisation structure by forming independent teams focusing on Product, Technology, Marketing & Communications, Operations and Finance

Feb 2014 – Jan 2016 · 1 yr 11 mos · Gurgaon, India

• Turned an entrepreneurial vision of a London based philanthropist into reality by setting up an online 'Social Giving' platform for non-profits with 0% fee
• Launched the platform showcasing donation products of more than 100+ non-profit partners across 15 causes
• Built a team of 8 to carry out partnerships, communications, product and technical development
• Set-up end-to-end operation processes, with appropriate due diligence and partnership policies
• Launched Matching Grant campaign, in collaboration with Axis Bank Foundation and Letz Dream Foundation as grant partners.
• Conceptualised and executed the Annual LetzChange Fundraising Challenge(s) - incentivising non-profits with a slab based grants to raise ‘more’ from 'more' number of donors using our tools. LFC-2015 witnessed participating non-profits raise INR 11.4+ million from 5000 donors in just 45 days
• Enabled 82 non-profits to raise INR 25+ million from 7400 donors in the very launch year

Jul 2011 – May 2012 · 10 mos · Bangalore

• Responsible for executing sales & marketing analytics projects of a leading global pharmaceutical company, for its products across both APAC & Global Markets.
• Responsible for creation, automation, qualitative and quantitative error proofing of over 30 weekly/monthly sales and marketing reports using excel and extensive VBA coding
• Generated and reported insights from launch uptake and brand performance trends of various drugs