May 2023 – Jul 2023 · 2 mos · Gurugram, Haryana, India · On-site

Jun 2022 – Jul 2022 · 1 mo · Bengaluru, Karnataka, India · On-site

• Coordinated directly with the CEO in strategic planning for possible integrations, product research, feasibility analysis and process optimization
• Delivered Whatsapp CRM to 10+ clients by working on their requirements by creating flows and features for the Whatsapp Support Inbox
• Assessed current features, analyzed the delta from competitors and suggested improvements in order to enhance the merchant experience
• Collaborated with the design team to revamp the analytics UI to make it more structured, segmented, and action-oriented for merchants

Jan 2022 – Sep 2022 · 8 mos

• Selected to head a three-tier team of 50+ members for ensuring quality deliverables & client relations in coordination with other directors
• Handled the student recruitment process of 600+ students & training process of 35+ new recruits by leading a team of 30+ consultants
• Won the Best Consulting Project Silver Award in the APAC Region out of 70+ international branches; part of 10+ operational projects
• Acquired 8+ clients by conducting 30+ meetings and making 100+ connects with leaders in the first operational year of the organization

Jul 2021 – Feb 2022 · 7 mos

• Led a team of 5 consultants in Client and Acquisition portfolio in order to acquire projects for the organisation
• Led a team of 10 consultants in Content Project where we worked on short project ideas that help students explore different careers.
• Took a knowledge session of 30+consultants on Excel and Demand Forecasting

Jul 2020 – Jun 2021 · 11 mos

• Prepared a report for an NGO to get them FSSAI license which further helped them to get corporate partnerships
• Worked under Growth & Strategy Team in order to acquire clients for the organization
• Made a report on platform analysis to help analyze and make changes in social media platform and the content

Sep 2021 – Dec 2021 · 3 mos · Remote

• Helped different D2C organisations by analysing their user behaviours and coming up with an appropriate recommendations
• Developed the audit processes to identify the root cause and Created various playbooks to smoothen the onboarding process
• Attended client calls to understand their needs and created campaign flows around improving customer experience and resurrection
• Created dashboards on metabase to track the success metrics for the existing Whatsapp Remarketing campaigns
• Made significant changes in the pre-existing Whatsapp Remarketing campaigns to improve the conversion rates upto 5%

May 2021 – Aug 2021 · 3 mos · Remote

• Analysed the sales performance and came up with relevant strategies in order to increase the revenues for the organization
• Automated the cleaning process and created leaderboards leveraging different query functions in order to increase the efficiency by 2x
• Created a lead optimization model that resulted in a 5% improvement in conversion rates while also preventing lead leakage
• Projected revenues and targets by backtracking the previous performances along with creating MTDs for hiring

Dec 2020 – Jun 2021 · 6 mos

• Generated funds through Competitions & Associations in order to fund the competitions of the cell
• Led a team of 8 and organized AI EntrepreNeural, a Deep Learning Competition, in association with intel which witnessed a participation of 200+ students
• Organised a workshop on "Accelarating Deep Learning Applications" in association with Intel which saw a participation of 300+ students

Jul 2020 – Dec 2020 · 5 mos

• Organized the Local Start-ups Meet’s 2020 to promote entrepreneurship and create networking
• opportunities
• Responsible for increasing publicity by associating with Outreach Partners in order to promote cell’s activities
• Conducted a pitching session of top-notch start-ups in the LSM 2020 seeing the participation of major investors